Mindlance · 6 hours ago
Digital Account Manager
United States
Contract
Remote
Senior Level, Lead/Staff
$45/hr - $55/hr
8+ years expMindlance is seeking a Digital Account Manager who will serve as the liaison between the Ad Agency and their assigned accounts. The role involves managing day-to-day relationships, leading the production of digital assets, and collaborating with cross-functional teams to meet business objectives.
Human Resources
Hiring Manager
Gursha Sharma
Responsibilities
Serve as the liaison between the Ad Agency and their assigned accounts
Manage the day-to-day relationships across the Agency, working in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers
Lead the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives
Provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc
Recommend digital tactics that align with the strategy and goals of the brand
Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving
Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
Gather and document digital project requirements, working cohesively with Agency team members to ensure best-in-class execution
Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL)
Maintain knowledge of guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance
Demonstrate critical creative thinking and problem-solving skills
Display clear and concise written and verbal communication skills
Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
Lead, or assist in, the development of annual scope documents and annual forecasting
Demonstrate leadership in conflict resolution to facilitate effective outcomes
Assist with 'A' level projects and manage 'B' and 'C' level projects within assigned business group
Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved
Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
Act as the digital lead for assigned business group
Manage or assist in the creation of project estimates and timelines
Assist with billing and ensure billing is completed on schedule
Track time daily
Possess ability to work in a high-volume, rapidly paced environment
Qualification
Required
Bachelor's degree required
8 to 12 years of ad agency account management experience required
Web/AEM (Adobe Experience Manager) Expertise: Demonstrated, hands-on experience managing, developing, and optimizing web platforms, with a strong emphasis on AEM as a core competency
If working remote, must maintain a minimum of 200MBPS download and 20 Mbps upload speed
Digital/CRM Subject Matter Expertise: Proven experience with digital marketing and CRM platforms across channels (web, email, social, mobile); expertise in omni-channel marketing
Cross-Functional Collaboration: Strong experience working in matrixed teams with marketing, agencies, analytics, compliance, and technology partners
In-depth understanding of digital tactical development with the ability to provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc
Functional knowledge of Digital marketing platforms
Recommend digital tactics that align with the strategy and goals of the brand
Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving
Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
In-depth understanding of how to gather and document digital project requirements, working cohesively with Agency team members to ensure best-in-class execution
Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL)
Maintain knowledge of guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance
Demonstrate critical creative thinking and problem-solving skills
Display clear and concise written and verbal communication skills
Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
Lead, or assist in, the development of annual scope documents and annual forecasting
Demonstrate leadership in conflict resolution to facilitate effective outcomes
Assist with “A” level projects and manage “B” and “C” level projects within assigned business group
Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved
Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
Act as the digital lead for assigned business group
Manage or assist in the creation of project estimates and timelines
Assist with billing and ensure billing is completed on schedule
Track time daily
Possess ability to work in a high-volume, rapidly paced environment
Excellent communications skills: verbal, presentation, written
High energy, positive, organized individual who is comfortable in a high-visibility role
Ability to manage high volume project scope in a fast-paced creative environment
Great collaborator with ability to focus on the small details
Preferred
Pharmaceutical industry experience a plus
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-05-17
2025-04-14
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