Teltonika · 7 hours ago
Technical Support Engineer
Irving, TX
Full-time
Hybrid
New Grad, Entry LevelTeltonika is a leading provider of industrial and enterprise connectivity equipment, and they are seeking a Networking and IoT Engineering Specialist to join their team in Irving, Texas. In this role, you will provide technical expertise, resolve complex networking challenges, and support product integration into customer solutions.
CommercialIndustrialInternet of ThingsTelecommunications
Responsibilities
Attend pre-sales and post-sales in-person or remote communication with local market customers
Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources
Act as a key link between Teltonika Networks R&D/HQ and customers, facilitating the resolution of complex technical challenges
Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripherals
Conduct training sessions for employees and clients on our products and solutions
Qualification
Required
Good communication skills, etiquette, ability and desire to help others
Knowledge of Computer Networking, basics of telecommunication systems, and technologies
Fluent in the English language
Higher or equivalent technical / engineering education
Capability of working in a fast-paced environment
Preferred
Experience working with routers is an asset
Certification in CCNA or similar courses would be considered an advantage
Experience in technical support would be considered an advantage
Benefits
Hybrid work model based out of our Irving, Texas office
Great opportunities to grow in a strong and rapidly expanding IoT company
Structured onboarding and training on Teltonika's internal systems, sales processes, and product-related topics, with continuous feedback and development support
Long-term career growth opportunities, including increased seniority or progression into Team Lead roles
Three weeks of paid vacation
Six sick days plus an extra day off on your birthday
Multicultural and diverse work environment that values knowledge sharing, collaboration, and a positive team culture
Internal knowledge-sharing sessions to support continuous professional growth
Team-building activities that foster trust, engagement, and collaboration
Standard working hours
Company
Teltonika
Teltonika is a team of professionals is the key to our success.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Digital Journal
2026-01-16
EIN Presswire
2025-08-01
2025-07-15
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