Hilton · 22 hours ago
FT PM Front Desk Manager on Duty (MOD)
Durango, CO
Full-time
Onsite
Mid Level
$20/hr - $24.05/hrHilton is a leader in the hospitality industry, known for delivering exceptional guest experiences. The Front Desk Manager on Duty (MOD) oversees PM operations, provides guest service, and ensures consistent customer service while training and supervising staff.
HospitalityLeisureResorts
Responsibilities
Provide leadership with guest issues
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Safely drive our airport shuttle as needed
Provide or obtain accurate information
Qualification
Required
Oversees PM operations
Provides guest service, guidance and leadership to ensure consistent customer service is provided
Monitors lobby traffic to make staffing adjustments accordingly
Resolves customer complaints
Trains, supervises, schedules and assists in evaluating staff
Shift schedule is 3 PM - 11 PM, including weekends and holidays
A clean driving record is required
Provide leadership with guest issues
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Safely drive our airport shuttle as needed
Provide or obtain accurate information
Benefits
Daily Pay, giving team members instant access to earnings.
Depending upon eligibility, a vacation or Paid Time Off (PTO) benefit.
Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners.
After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans which includes life insurance.
Additional voluntary benefits include long-term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits and employee stock purchase, depending on eligibility.
Hilton Worldwide also offers eligible team members a 401K Savings Plan.
Employee Assistance and Educational Assistance Programs.
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
Founded in 1919
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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