Smarte Carte · 11 hours ago
General Manager - LAX Los Angeles International Airport - Full-Time
LA Metro Area
Full-time
Onsite
Mid, Senior Level
$115K/yr - $125K/yr
3+ years expSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other passenger services. The General Manager will oversee all airport operations, focusing on customer satisfaction, employee engagement, and profitability while managing a multi-million-dollar P&L.
ConsumerConsumer ElectronicsConsumer GoodsRetail
Responsibilities
Overall responsibility for a multi-million-dollar P&L, with the expectation to deliver excellent results vs. annual and strategic plans
Lead the operations of an organization with multiple associates
Ensure daily operational performance goals are met through managing the labor force and applying proven continuous improvement methodologies such as Lean and Six Sigma to improve productivity and vend quality
Develop new business e.g., airport services, other vending opportunities
Responsible for cash collection, and service and maintenance of equipment
Develop and maintain strong relationships with key stakeholders within the airport community as well as with peers within Smarte Carte
Other duties as assigned
Qualification
Required
Minimum of 3 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc
Strong P&L management experience is required
Minimum 3 years of direct management experience and the ability to manage across a wide range of capabilities and personalities
Possess strategic leadership, planning and thinking skills, business assessment acumen and value chain mind-set
Experience with working in a cross-functional team environment
Proven change management leadership capability and strong analytical skills
Political organization acumen
Demonstrated strong business acumen as defined by a proven track record of success in an operational environment
Possess strategic leadership, planning and thinking skills and value chain mind-set
Ability to forge solid relationships with external constituents e.g., customers, clients, supplier partners, etc. and manage across a wide range of capabilities and personalities
Excellent verbal and written communications
Strong financial and analytical skills; must be proficient in reading, interpreting, and analyzing financial statements, and understand how operational KPI's affect financial outcomes
Organized and able to manage multiple priorities effectively
Proficient knowledge of Microsoft Office/Suite
Superior management skills: ability to influence and engage direct and indirect reports and peers
Bachelor's degree and experience in an operationally oriented role
Valid Drivers' license
Ability to attain Airport Badge required
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-term Disability
Matching 401k
Paid Time Off
Paid Sick Time
Paid Holidays
Wellness Reimbursement Program
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-15Acquired
Leadership Team
Drew Niemeyer
Chief Executive Officer
Scott Warren
Chief Financial Officer
Company data provided by crunchbase