Apt · 2 hours ago
Business Analyst
DFW Metroplex
Full-time
Onsite
Mid LevelApt is seeking a Business Analyst with hands-on experience in Oracle Fusion Order Management. The role involves acting as a liaison between business stakeholders and IT, leading the design, configuration, testing, and deployment of Order-to-Cash processes within Oracle Fusion Cloud applications.
Staffing & Recruiting
Hiring Manager
Megan Calvert
Responsibilities
Serve as a subject matter expert (SME) for Oracle Fusion Order Management , including Oracle CPQ/Contracts modules
Have strong understanding of the Order-to-Cash (O2C) cycle and its integration with other ERP modules (Especially Account receivables)
Configure and support CX (Customer Experience) sales, including order capture, fulfillment, pricing, holds, L2C (Lead-to-Cash) dashboard, quoting through CPQ and shipping integrations
Support, troubleshoot and resolve day-to-day end-user production issues in OM system processes via ServiceNow ticketing system and/or end-user communication. Facilitate technical resolution by coordinating among end-users and software development teams to investigate, reproduce and resolve issues
Work closely with business users to gather and analyze business requirements to improvise order management processes and translate them into technical solutions by preparing the functional specification/design documentation for system enhancements, integrations, and custom reports, along with the creation of associated work items using JIRA for backlog management
Refine JIRA tickets (enhancements or defects) to include the problem summary, acceptance criteria, proposed solution, steps to reproduce and test plan
Perform Quality Assurance Testing for the enhancement or defect type of work items in lower environments
Perform UAT (User Acceptance Testing) for approval from business stakeholders and end-user training
Responsible for both design and delivery of features that integrate to form a unified solution to meet business objectives
Participate in Backlog planning sessions, Sprint planning session to discuss the priority and readiness of JIRA work items as part of SDLC
Collaborate with cross-functional teams (Sales, Finance, IT) to ensure system alignment with business goals
Coordinate and lead regular status meetings with stakeholders, maintaining project timelines, deliverables and discuss ongoing issues
Work with Oracle BI Publisher for scheduling Report Jobs
Manage multiple priorities in a dynamic environment based on priority
Work on performance impact of new and existing features for continuous improvement
Help end-users utilize the features of the product based on their requirements
Use Google workspace (and MS office suite) application for documentation
Qualification
Required
Hands-on experience in Oracle Fusion Order Management
Strong understanding of the Order-to-Cash (O2C) cycle and its integration with other ERP modules (Especially Account receivables)
Experience with Oracle CPQ/Contracts modules
Ability to configure and support CX (Customer Experience) sales, including order capture, fulfillment, pricing, holds, L2C (Lead-to-Cash) dashboard, quoting through CPQ and shipping integrations
Experience in troubleshooting and resolving day-to-day end-user production issues in OM system processes via ServiceNow ticketing system and/or end-user communication
Ability to gather and analyze business requirements to improvise order management processes and translate them into technical solutions
Experience in preparing functional specification/design documentation for system enhancements, integrations, and custom reports
Experience with JIRA for backlog management
Ability to refine JIRA tickets (enhancements or defects) to include the problem summary, acceptance criteria, proposed solution, steps to reproduce and test plan
Experience in Quality Assurance Testing for enhancement or defect type of work items in lower environments
Experience in User Acceptance Testing (UAT) for approval from business stakeholders and end-user training
Ability to design and deliver features that integrate to form a unified solution to meet business objectives
Experience in participating in Backlog planning sessions and Sprint planning sessions as part of SDLC
Ability to collaborate with cross-functional teams (Sales, Finance, IT) to ensure system alignment with business goals
Experience in coordinating and leading regular status meetings with stakeholders, maintaining project timelines, deliverables and discussing ongoing issues
Experience with Oracle BI Publisher for scheduling Report Jobs
Ability to manage multiple priorities in a dynamic environment based on priority
Experience in working on performance impact of new and existing features for continuous improvement
Ability to help end-users utilize the features of the product based on their requirements
Experience using Google workspace (and MS office suite) application for documentation
Company
Apt
Apt is a women-owned IT staffing and solutions firm that helps teams move faster with the right talent and delivery support.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Winnie Njaaga Smith
Chief Executive Officer
Ben Haynes
Founder, VP of Client Services
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