Via · 4 hours ago
General Manager
Via is using technology to transform transportation around the world. As a General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role involves building operating strategies, improving efficiency, and fostering relationships with various stakeholders.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Own and manage the end-to-end operating strategy of Via’s service on behalf of our partner
Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation
Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience
Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners
Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis
Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Qualification
Required
6+ years of experience leading complex operations
Bachelor's degree required
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Strong analytical thinker who uses data to guide strategy, not just report outcomes
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don't accept the status quo and are always looking for creative solutions
Benefits
Free medical plans
401K matching
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
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