Mayo Clinic · 18 hours ago
Systems Engineer - IS-Mod
Mayo Clinic is a top-ranked healthcare provider dedicated to putting patient needs first while investing in employee growth. The IT Systems Engineer will maintain and support complex systems software and hardware across multiple locations, ensuring system performance and contributing to software development and documentation.
BiotechnologyHealth CareHospitalMedicalWellness
Responsibilities
Responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites
Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques
Assist in managing overall system capacity
Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance
Contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software
Configuration and support of hardware systems across Mayo Clinic
Produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership
Develop and maintain effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously
Qualification
Required
A Bachelor's degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience
A high school diploma and 5 years of demonstrated IT technical experience at a large, complex organization like Mayo may be considered in lieu of the degree
Preferred
Experience supporting enterprise data center environments
Hands-on experience with data center operations, including rack/stack, structured cabling (copper and fiber), labeling standards, power management, and hardware lifecycle management
Strong working knowledge of data center networking, including: VLANs, trunk LACP, and redundant network paths
Layer 1–3 troubleshooting
Familiarity with Cisco, Arista, Juniper, or comparable enterprise switching platforms
Understanding of data center network architectures, such as top-of-rack and leaf–spine designs
Familiarity with enterprise storage technologies, including SAN/NAS architectures (Fiber Channel, iSCSI, NFS) and large-scale data environments
Experience participating in 24x7 on call rotation, incident response, root cause analysis (RCA), and post-incident documentation
Demonstrated ability to work within formal change management processes, maintenance windows, and outage coordination procedures
Strong documentation skills, including creation of architecture diagrams, build standards, inventories, and operational procedures
Awareness of physical and logical security controls in data center environments and experience supporting regulated or compliance-driven organizations
Ability to collaborate effectively with Facilities, Supply chain, Network Engineering, Storage, Security, and vendor teams
Position will be located at or near Rochester or Minneapolis/St. Paul metropolitan area
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic
MayoClinic is a nonprofit medical practice and medical research group focused on integrated health care, education, and research.
Funding
Current Stage
Late StageTotal Funding
$399.05MKey Investors
The ALS AssociationNational Institute of Neurological Disorders and StrokeAmerican Heart Association
2025-12-04Grant· $0.95M
2024-09-24Grant· $12M
2023-07-26Grant
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