USAJOBS · 4 hours ago
Supervisory Commissary Management Specialist (Zone Manager)
Luke AFB, Arizona, USA
Full-time
Onsite
Mid, Senior Level
$132K/yr - $171K/yr
1+ years expThe Defense Commissary Agency is seeking a Supervisory Commissary Management Specialist (Zone Manager) to manage overall activities and functions of commissaries within a designated Zone. The role involves directing a complex operating program and providing supervision and consulting services to senior managers of assigned commissaries.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The incumbent plans, organizes, directs, staffs, carries out, reviews, and evaluates a positive, management oriented commissary operations program
Collaborates with subordinate Store Directors to provide overall direction for implementation of Area plans, programs, policies, and procedures within the Zone, and to ensure high quality delivery of the benefit
Implements initiatives to improve efficiency and reduce costs within the Zone, while continuing to sustain customer service and satisfaction metrics
Works with Store Directors to focus marketing efforts to achieve an increase in overall savings to the customers and to increase sales
Formulates effective strategies consistent with the business and competitive strategy of the Agency in a global economy
Takes a long-term view and acts as a catalyst for organizational change; builds a shared vision with others, influencing others to translate the vision into action
Recruits, develops, and retains a diverse, multi-skilled, and properly sized quality workforce in an equitable manner
Leads and manages an inclusive workplace that maximizes the talents of each employee to achieve sound business results
Provides necessary training, on-going support, and career direction to employees to support learning and development, and to assist in achieving Agency goals
The incumbent is accountable and responsible for the assigned programs to include development, documentation, and operation of both internal processes and administrative controls
Controls ensure that obligations and costs are in compliance with applicable laws, and that funds, property, and other assets are safeguarded against waste, loss, and unauthorized use or misappropriation
Internal records ensure that revenue and expenditures are properly recorded and accounted for, permitting preparation of sound and reliable financial and inventory reports
Builds and maintains a positive customer culture within individual stores and throughout the Zone
Ensures that Store Directors maintain program excellence through the strength of their leadership
Fosters teamwork and cooperation among Store Directors and their subordinate managers, as well as with their peers; works with commissaries within the Zone to implement improvements and to export those improvements across boundaries spanning more than one zone when appropriate
Maintains positive relationships with local commanders on type and quality of service each store renders to patrons
Guides and leads subordinate Store Directors in devising and implementing visionary plans, programs, and policies to enable commissaries to operate with optimum efficiency, economy, and a high level of customer service
Gains acceptance and buy-in from middle management within the Zone on special initiatives, on selling the commitment to service excellence, and in communicating the Area and Zone service strategy
Qualification
Required
Must be a U.S. citizen or national
Males born after 12-31-1959 must be registered with or exempt from Selective Service
Appointment is subject to a suitability or fitness determination, as required
Must be able to obtain and maintain a Secret security clearance
May be subject to a probationary/trial period
May be subject to one year supervisory probationary period
Must complete a Conflict of Interest Questionnaire
Must sign a Mobility Agreement upon accepting a job offer from HR
Direct deposit of pay is required
You must meet qualifications and requirements by the announcement closing date
Your resume must clearly show that you meet the qualifications (i.e., specialized experience requirements) for the below grade level
At the GS-14 grade level, you can meet minimum qualifications only through having the required specialized experience
Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices
Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store
Managing a department in a retail food store
Planning, standardizing, or controlling operations in an assigned group of retail food stores
Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store
Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations
One year of specialized experience equivalent to at least the GS-13 grade level
You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date
For GS-14: You must have 52 weeks of Federal service at or equivalent to GS-13
Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligible candidates (an announcement opened to the public) or under a direct hire authority
As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies: Commissary Operations, Communication, Merchandising, Supervision
Benefits
Relocation expenses reimbursed: Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Company
USAJOBS
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