S.P. Richards · 6 hours ago
National Account Manager
Atlanta, GA, US
Full-time
Onsite
Mid LevelS.P. Richards is seeking a National Account Manager (NAM) who will report to the Director of Internet Reseller Channel. The NAM will be responsible for the development, management, and growth of key eCommerce customers while collaborating with various internal teams to achieve sales and profit goals.
Wholesale
Responsibilities
Work with Director, Internet Reseller Channel and VP of Sales to develop business plans that will drive profitable sales growth within current assigned accounts
Work with Director, Internet Reseller Channel and VP of Sales to negotiate and execute supplier agreements to ensure that they are consistent with SPR commitments. Assist in the management of legal contracts between SPR and assigned customers (where applicable)
Collaborate with SPR Manager of Customer Support to ensure that the customer service requirements are achieved and that issues are resolved in a timely manner
Work with SPR credit department to ensure corporate account customer’s skips and disputes are held to a minimum and also that SPR’s accounts receivables are managed within company guidelines and expectations
Develop and enhance relationships with existing customers, including CEO’s, buyers and product managers to secure SP Richards’ position as the preferred wholesaler in the business products category and uncover opportunities for growth
Engage with Content team on product addition projects to ensure we meet deadlines and drive revenue through expanding our assortment on each customer’s platform
Collaborate with Marketing on promotional opportunities that will drive revenue through increased exposure and customize for each account
Work with internal teams to execute pricing strategies and implement optimal freight plans to increase revenue and optimize margins
Use analytics to monitor ongoing customer profitability and process accuracy and efficiency to achieve forecasted goals
Work with SPR’s operations’ team to ensure compliance with relevant transactional metrics impacting key customer relationships
Identify trends, opportunities, or issues with key customers that could have an impact on revenue or profitability
Manage a pipeline of customer prospects, and secure new business relationships in order to achieve sales and profitability targets
Qualification
Required
Four year college degree from an accredited institution
Sales and or customer service experience in a business-to-business customer segment
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate effectively, both verbally and in written form
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages
Understanding of basic algebra
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to organize and prioritize
PC proficiency, including Excel, and Word software and e-mail
Knowledge of Access is helpful
Achieves new customer recruitment objectives
Achieves assigned objectives for profitable sales growth
Supports initiatives that ensure customer profitability
Maintains high customer satisfaction ratings that meet company standards
Completes required training and development objectives within the assigned time frame
Company
S.P. Richards
S.P. Richards Company, headquartered in Atlanta, Georgia is one of North America's leading business products wholesalers.
Founded in 1848
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-01-11Acquired
Leadership Team
Joe Rosen
Chief Financial Officer
Christie Pruett
SVP of IT, Chief Information Officer
Company data provided by crunchbase