Sonaca · 4 hours ago
Key Accounts Manager
St. Charles, MO (Corporate)
Full-time
Onsite
Entry, Mid Level
2+ years expSonaca North America is a leading provider of aerospace and defense solutions, dedicated to making air and space travel safe and sustainable. They are currently seeking a Key Accounts Manager to manage relationships with key customers, drive profitability, and ensure compliance with contractual requirements while working closely with various internal teams.
AerospaceCivil EngineeringManufacturing
Responsibilities
Report on and drive profitability of existing contracts
Ensure compliance with contractual requirements
Monitor and maintain profitable contracts at assigned accounts in line with company strategy
Develop and ensure good relationships at various Customers organizational levels, both Commercial and Technical
Propose, get approval, and achieve yearly objectives (revenues, EBITDA, performance, etc.)
Prepare and present monthly updates to report progress with respect to yearly objectives
Prepare and deliver presentations to the client, having researched their business and requirements to satisfy both internal and external cadence
Work as part of a team and closely with other departments within the organization to drive performance in quality, schedule, and profitability
Manage a team within the commercial organization of Contract administrator(s)
Adopt a lean approach to support the commercial organization looking for ways to drive efficiency
Prepare complete New Product Introduction Kick Offs to support start of programs
Complete forecasting of customer sales and support of the SIOPs process
Control and manage changes and project risks on a continuous and pro-active basis
Ensure the preparation of claims and assertions going to customer and support negotiations
Balance Company and Customer needs across all project activities
Frequent interface with plant General Managers and COE’s to understand performance on all programs
Serve as primary contact with the customer for coordination of requirements and project performance reporting
Ensure that complete customer requirements are provided to Engineering, Operations, Supply Chain and Quality and that all activities support project needs
Recommend and develop solutions to complex problems to achieve program requirements
Assist with special projects and participate on process improvement teams as requested
Assist in proposal development
Qualification
Required
Bachelor's Degree in Engineering or Business Management or the equivalent combination of education, training, and experience
Minimum 2 years of experience in the aerospace industry as a Customer Service Representative, Program Manager, Project Manager, Lead Engineer or Production Manager
Experience with Project Management tools such as Gantt charts, project scheduling and staffing plans
Familiarity with manufacturing of complex assemblies
Proficiency in Microsoft Office
Familiarity with MRP systems and other production scheduling methods required
Ability to quickly learn new and complex systems
Ability to utilize various team management tools
Ability to work in a dynamic environment with multiple priorities and shifting time requirements
Must be able to promote a participative, team-oriented environment, working with customers (both internal and external), all employees, vendors, and others in a professional and respectful manner
Demonstrate attention to detail
Ability to manage time effectively
Must model desired employee and leadership behaviors
Adept to managing change
Ability to set and meet goals
Effectively delegate to meet departmental and company objectives
Ability to identify and develop talent
Ability to give and receive feedback well
Must possess proven ability to successfully facilitate change
Excellent communication skills and be able to communicate clearly and professionally, both orally and in writing
Ability to read, analyze and interpret general business periodicals, professional journals, technical materials, and governmental regulations
Ability to write reports, business correspondence, work instructions and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and vendors
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to deal with several abstract and concrete variables
Ability to compile and present data in a format that facilitates information sharing and decision making
Ability to facilitate team improvement activities spanning multiple processes with diverse teams in various geographical areas
Benefits
401(k) retirement savings plan with a percentage company-match contribution
Competitive wages
Paid holidays
Paid time off
Medical, dental, vision, life, and accidental insurance
Short-term disability
Long-term disability
Employee assistance plan — for access to counseling, consulting, and other community resources
Wellness program
Tuition assistance
Company
Sonaca
Sonaca is a Belgian aerospace company.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$8.5M2016-01-11Debt Financing· $8.5M
Leadership Team
Thierry Duesberg
Senior Vice President Military & Defense
Laurent Troquet
Chief Procurement Officer
Recent News
2025-10-05
Business Wire
2023-06-21
Company data provided by crunchbase