The University of Toledo · 13 hours ago
Registration Liaison - 500454
The University of Toledo is dedicated to providing a positive patient experience, and they are seeking a Registration Liaison to assist patients and visitors with navigation and satisfaction during their visits. This role involves aiding patient flow through the registration process and communicating effectively to enhance customer service outcomes.
Health CareMedicalPersonal Health
Responsibilities
Assists in patient and visitor navigation and satisfaction
Provides aid to patient flow through the registration process and then to the appropriate department for services
Provides general information to hospital users, patients and families
Communicates effectively to service delivery areas to maximize patient flow and customer service outcomes both internally and externally
Instrumental in making sure patients have a positive patient centered experience at UTMC
Qualification
Required
Excellent communication skills, oral and written skills
Experience in internet, internet navigation, word processing, standard computer manipulation
Experience With Word And Excel, Required
Ability to work with minimum supervision
Ability to deal with confrontation
Ability to develop and maintain professional, service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others
Ability to enter data, perform multiple tasks and work independently
Must be able to understand and comply with policies and procedures
Possess analytical and problem solving skills
Ability to work collaboratively with a high performance team of professionals in partnership toward common objectives
Work in a professional office or hospital environment with possible high stress levels
High school graduate or equivalent required
Preferred
Minimum 2 years' experience in customer service role required
Company
The University of Toledo
The University of Toledo is a regional force powering opportunities to learn, care, play and work.
H1B Sponsorship
The University of Toledo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (30)
2023 (25)
2022 (32)
2021 (41)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-06
2025-10-22
2025-10-22
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