LifePath · 23 hours ago
Community Programs Manager
Greenfield, MA
Full-time
Onsite
Mid Level
$60K/yr - $60K/yrLifePath is focused on meeting the needs of consumers and older adults in Franklin County and the North Quabbin Area. The Community Programs Manager is responsible for managing daily operations of community-based programs, volunteer recruitment, and coordinating outreach activities.
Assisted LivingElder CareNon ProfitNursing and Residential CareService Industry
Responsibilities
Manage all aspects of assigned community programs, including day-to-day activities and volunteer intakes and supervision meetings along with implementing volunteer reference checks, orientation, annual training, and on-going recruitment activities
Initiate and implement tailored volunteer recruitment strategies
Achieve program recruitment goals. Provide one-on-one follow-up when needed
In collaboration with LifePath Client Service case managers, follow-up to meet program needs that support Home Care & non-Home Care consumers served in LifePath Volunteer programs
Support community program volunteers to resolve challenges/conflicts that may arise
Implement volunteer applicant intake process, conduct reference checks, and match volunteers with LifePath consumers
Provide Rainbow Elders Steering Committee support to the volunteer program and the part-time LifePath Group Facilitator
Facilitate and coordinate the mandatory annual LITMOS Volunteer Training process
Implement & support volunteer stewardship activities and at LifePath events. Provide support and acknowledgement of the contributions of LifePath volunteers and participate in annual appreciation activities
Support implementation LifePath Bi-Annual Volunteer Satisfaction Survey across all volunteer programs along with annual Client Satisfaction surveys by program
Prepare monthly program statistics reports. Utilize volunteer and client various databases and software programs to strengthen program processes
Every 6 months update with Franklin County COA/Senior Center inputs, the Medical Transportation Resource Guide for Older Adults in Franklin Cty & No. Quabbin areas
Support Supervisor with ongoing evaluation of community programs. Identify and address longer-range program planning that enhances the LifePath volunteer experience and meets the needs of the vulnerable populations LifePath serves
Update annually the LifePath Volunteer Handbook. Prepare new applicant Volunteer Intake materials, as needed
Regularly update LifePath case managers and other staff on volunteer program offerings
Cultivate strong relationships with internal/external stakeholders as requested
Other related duties as assigned by Supervisor
Qualification
Required
Manage all aspects of assigned community programs, including day-to-day activities and volunteer intakes and supervision meetings along with implementing volunteer reference checks, orientation, annual training, and on-going recruitment activities
Initiate and implement tailored volunteer recruitment strategies
Achieve program recruitment goals
Provide one-on-one follow-up when needed
In collaboration with LifePath Client Service case managers, follow-up to meet program needs that support Home Care & non-Home Care consumers served in LifePath Volunteer programs
Support community program volunteers to resolve challenges/conflicts that may arise
Implement volunteer applicant intake process, conduct reference checks, and match volunteers with LifePath consumers
Provide Rainbow Elders Steering Committee support to the volunteer program and the part-time LifePath Group Facilitator
Facilitate and coordinate the mandatory annual LITMOS Volunteer Training process
Implement & support volunteer stewardship activities and at LifePath events
Provide support and acknowledgement of the contributions of LifePath volunteers and participate in annual appreciation activities
Support implementation LifePath Bi-Annual Volunteer Satisfaction Survey across all volunteer programs along with annual Client Satisfaction surveys by program
Prepare monthly program statistics reports
Utilize volunteer and client various databases and software programs to strengthen program processes
Every 6 months update with Franklin County COA/Senior Center inputs, the Medical Transportation Resource Guide for Older Adults in Franklin Cty & No. Quabbin areas
Support Supervisor with ongoing evaluation of community programs
Identify and address longer-range program planning that enhances the LifePath volunteer experience and meets the needs of the vulnerable populations LifePath serves
Update annually the LifePath Volunteer Handbook
Prepare new applicant Volunteer Intake materials, as needed
Regularly update LifePath case managers and other staff on volunteer program offerings
Cultivate strong relationships with internal/external stakeholders as requested
Other related duties as assigned by Supervisor
Ability to understand and/or interpret complicated program instructions and laws
Capacity to learn complicated computer software
Capacity to deal rationally and calmly with varying personalities
Capacity to work well in a fast paced, rapidly changing environment
Company
LifePath
LifePath helps elders and persons with disabilities maintain independence and quality of life in their own homes and communities.
Founded in 1974
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Alzheimer's Association
2025-06-25Grant
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