NEOGOV · 17 hours ago
Economic Stability Specialist
Donaldsonville, LA
Full-time
Onsite
Mid, Senior Level
$3,649/mo - $6,566/mo
5+ years expNEOGOV is part of the State of Louisiana, focused on protecting and promoting health for its residents. The Economic Stability Specialist plays a critical role in supporting families by providing guidance on SNAP and Summer EBT programs, ensuring eligibility determinations and benefit allotments are processed accurately and in compliance with policies.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Performs problem-solving and triage related to SEBT card and benefit issues to ensure timely and accurate resolution for clients
Identifies program problem areas and recommends corrective actions to prevent federal fiscal sanctions, service inequities, and inaccurate benefit determinations
Develops and recommends revisions to forms, procedures, and policies to reduce workload, minimize errors, and improve service delivery
Researches and analyzes SNAP and SEBT program policies to assess impacts on staff, clients, programs, and partners, and recommends compliant policy or procedural changes
Organizes and participates in special projects, reports, and workgroups to improve productivity, reduce errors, and support policy or system changes driven by legislation or agency initiatives
Serves as a subject matter expert for SNAP and SEBT programs by communicating with school administrators, system personnel, and customers, and identifying training needs with recommendations to ES Manager 1
Qualification
Required
Five years of economic stability social services experience
Six years of full-time work experience in any field plus two years of economic stability social services experience
A bachelor's degree plus two years of economic stability social services experience
An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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