Application Support Analyst I jobs in United States
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CCC California Virtual Campus | Online Education Initiative · 7 hours ago

Application Support Analyst I

CCC California Virtual Campus (CVC) is a collaborative program among California Community Colleges aimed at enhancing online education. They are seeking an Application Support Analyst I to provide application and technical support, troubleshoot system issues, and ensure a high-quality online learning experience for users.

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Responsibilities

Providing application and technical support
Identifying and resolving system-related issues
Delivering troubleshooting assistance
Analyze and respond to challenges
Ensuring high-quality service to users
Proactive communication and collaboration to support the functionality and efficiency of online education systems

Qualification

Application SupportTechnical SupportTroubleshootingAnalytical SkillsOnline Education PlatformsBachelor’s DegreeCommunication SkillsCollaboration

Required

Proficiency in Application Support and Technical Support to address and resolve system-related issues
Strong Analytical Skills for identifying problems and implementing effective solutions
Demonstrated ability in Troubleshooting to diagnose and correct system errors
Excellent Communication Skills to effectively interact with team members and users
Ability to work collaboratively in a remote environment

Preferred

Experience with online education platforms or in a higher education setting is advantageous
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred

Company

CCC California Virtual Campus | Online Education Initiative

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The California Virtual Campus – Online Education Initiative (CVC-OEI) is a collaborative effort among California Community Colleges (CCCs) to ensure that significantly more students are able to complete their educational goals by increasing both access to and success in high-quality online courses.

Funding

Current Stage
Growth Stage

Leadership Team

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Andrea Hanstein
Director of Communications & Strategic Partnerships
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