DLA Piper · 5 hours ago
Sr eBilling Specialist
Chicago, IL
Full-time
Hybrid
Senior Level
$36.79/hr - $58.49/hr
5+ years expDLA Piper is a collaborative and supportive law firm seeking a Senior eBilling Specialist to enhance their client e-billing account services. The role involves managing complex billing clients, troubleshooting invoices, and providing training and support to staff while ensuring efficient e-billing processes.
AdviceLaw EnforcementLegalProfessional Services
No H1B
Responsibilities
Perform a variety of duties to support the full e-billing cycle
Create and maintain complex monthly reporting. Review data for accuracy prior to submitting rates to clients
Liaise with finance counterparts to obtain accurate rate information
Follow-up frequently on open items to ensure timely resolution; escalate as necessary
Gather and update pertinent information based on client requirements
Research and resolve electronic billing rejections related to technical or format issues
Open new matters on vendor sites and monitor status of pending matters
Submit timekeeper data to clients and e-billed vendors
Track and resolve tickets assigned by the e-Billing service Desk daily
Strong attention to detail
Proficient in e-Billing vendor sites such as Legal Tracker, Collaborati, CounselLink, LegalX etc
Provide support, guidance, mentoring and training to staff as needed
Work with billing team to submit finalized invoices electronically based on client requirements when resolving rejections
Work with clients; engagement team, legal staff and finance team on new eBilling client implementations and new Outside counsel Guidelines
Ensure guidelines are documented and updated along with any financial terms to be added to Intapp Terms
Ensure matters are set up in the billing and eBilling system according to the Firm and client guidelines
Maintain weekly updated notes on new matters, rates and new implementations
To have the ability to become a subject matter expert on an assigned client portfolio
Support the e-Billing team when needed due to vacations or unexpected time away
Collaborate with the manager and lead to streamline e-Billing processes
Document e-Billing processes to enhance efficiencies
Serve as a point of escalation to more junior Specialists
Projects and other duties as assigned
Qualification
Required
High School Diploma
5 years' direct ebilling or client accounts experience (to include domestic and global) for a law or professional services organization
Strong communication and interpersonal skills required to interact with clients, billing timekeepers and business professionals
Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment
Must be an accurate proofreader and have strong attention to detail
Has ability to work independently and manage time efficiently
Actively listens to positive and critical feedback
Able to adapt to client needs
Eager to develop and achieve scope and requirements for advanced roles and responsibilities
Strong computer skills including proficiency in Excel and accounting systems
Preferred
Bachelor's degree in Accounting, Finance or similar field
Proficient in e-Billing vendor sites such as Legal Tracker, Collaborati, CounselLink, LegalX etc
Benefits
Medical/dental/vision insurance
401(k)
Company
DLA Piper
DLA Piper is a global law firm with lawyers located in more than 40 countries to helps clients with their legal needs around the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Bratt
Chief Operating Officer and Executive Director, US Operations
Andrew Dyson
UK Managing Partner
Recent News
2026-01-23
Law.asia
2026-01-23
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