Riot Platforms, Inc. · 4 hours ago
Senior Field Technician (E4A Solutions – A Subsidiary of Riot Platforms)
Houston, TX
Full-time
Onsite
Mid, Senior Level
3+ years expRiot Platforms, Inc. is a leader in the development of digital infrastructure, particularly in Bitcoin mining and large-scale data centers. The Senior Field Technician will provide technical support, perform on-site field services, and assist with product research and development while ensuring site safety compliance.
BitcoinFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Provide technical support via phone and email, assisting customers with troubleshooting, drawings, and general technical inquiries
Perform on-site field service, including warranty support, commissioning, acceptance testing, integrated system testing, protective relay settings, and functional tests for various Original Equipment Manufacturer products
Travel up to 50-70% of the time, including weekends and holidays, to conduct service repairs, training, and startups
Assist with new product research, development, and evaluation, contributing to specialized work of substantial variety and complexity
Conduct functional testing of completed controllers and custom-built controls, troubleshooting at the component level when necessary
Support the engineering department with research, development, and evaluation of proposed equipment
Drive projects to completion with minimal supervision while maintaining high-quality standards
Ensure site safety compliance, attending customer safety meetings and adhering to E4A Solutions and customer guidelines
Qualification
Required
Provide technical support via phone and email, assisting customers with troubleshooting, drawings, and general technical inquiries
Perform on-site field service, including warranty support, commissioning, acceptance testing, integrated system testing, protective relay settings, and functional tests for various Original Equipment Manufacturer products
Travel up to 50-70% of the time, including weekends and holidays, to conduct service repairs, training, and startups
Assist with new product research, development, and evaluation, contributing to specialized work of substantial variety and complexity
Conduct functional testing of completed controllers and custom-built controls, troubleshooting at the component level when necessary
Support the engineering department with research, development, and evaluation of proposed equipment
Drive projects to completion with minimal supervision while maintaining high-quality standards
Ensure site safety compliance, attending customer safety meetings and adhering to E4A Solutions and customer guidelines
Proficiency in reading and interpreting wiring schematics and mechanical drawings
Experience working with: 12 VDC to 125 VDC and 120 VAC to 500kVAC, Relay logic and PLC-based circuits troubleshooting, Motor control systems (across-the-line and reduced current), Variable frequency drives (VFDs), Switchboards troubleshooting and testing, Low, medium, and high voltage electrical equipment – transformers, power transformers, CTs, switchgear, motors, etc
Ability to install and troubleshoot, electrical drawings, electrical equipment, SEL, Multilane, Allen Bradley, Siemens, and GE programmable logic controllers
Familiarity with industry standards: NFPA 20, NFPA 25, NFPA 70, UL50, UL508, UL891, UL1558, UL1773, IEEE, and NEC
Strong problem-solving skills with the ability to troubleshoot equipment and provide training via phone, email, or video conferencing
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to travel on short notice for emergency service work
Must have a clean driving record and be eligible for government clearance work
Ability to lift and carry up to 50 lbs., stand for prolonged periods, and work extended hours when required (within OSHA guidelines)
3+ years of relevant experience or a combination of education and experience
Strong written and verbal communication skills, with the ability to write reports, manuals, and effectively present information to managers, clients, and employees
Basic math skills to solve electrical circuit formulas
Benefits
401k plan with company matching
Great medical, vision, and dental plans to choose from
Long-term and Short-term disability
Additional benefit options (Employee Assistance Program, Pet Insurance, and more)
Flexible Spending Accounts
Generous PTO and Paid Holidays
Company
Riot Platforms, Inc.
Riot is a Bitcoin-driven industry leader in the development of large-scale data centers and bitcoin mining applications.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
CoinbaseD. E. Shaw & Co.
2025-12-31Post Ipo Equity· $500M
2025-04-23Post Ipo Debt· $200M
2025-01-29Post Ipo Equity
Leadership Team
Colin Yee
Chief Financial Officer
Benjamin Yi
Executive Chairman
Recent News
2026-01-22
Investor's Business Daily
2026-01-21
2026-01-17
Company data provided by crunchbase