Member Advocate 1 (Teller) -SEASONAL -Chittenden county region jobs in United States
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NorthCountry Federal Credit Union · 1 day ago

Member Advocate 1 (Teller) -SEASONAL -Chittenden county region

NorthCountry Federal Credit Union is offering a seasonal employment opportunity for students looking to gain experience in the finance industry. The role involves supporting the credit union's mission by providing excellent member service, processing transactions, and helping members with their financial needs.

BankingFinancial Services
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Growth Opportunities

Responsibilities

Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs
Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management
Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations
Make decisions that align with the credit union's core values while adhering to policies and procedures
Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned

Qualification

Teller transactionsCredit union productsProblem solvingInterpersonal skillsCommunication skillsTeamworkAttention to detailConfidentiality

Required

One month to twelve months of similar or related experience
A high school education or equivalent
Good computer and communication skills

Company

NorthCountry Federal Credit Union

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NorthCountry Federal Credit Union is a banking company.