Service Corporation International · 19 hours ago
Market Director
Mount Vernon, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$155K/yr - $170K/yr
5+ years expService Corporation International is a company that celebrates lives and its associates. The Market Director is responsible for overseeing funeral and cemetery operations, providing leadership and strategic support to managers, and ensuring compliance with company policies and operational standards.
CommercialFamilyFuneralsService Industry
Responsibilities
Grow/Maintain Market Share
Coach and support teams to develop/maintain customer and community relationships and gain/ maintain market share
Develop and implement market-level marketing and revenue initiatives
Develop plans, strategies and methods for accomplishing revenue-building objectives in markets/locations
Share best practices and management techniques
Translate strategies into tactical plans for Market Managers to execute
Monitor customer satisfaction results and develop strategies to address issues
Business Planning/Expense Management
Evaluate and bring forward all new business ventures, growth and market dominance opportunities
Direct and lead financial/budget planning efforts for the markets in area of responsibility
Evaluate and manage the operational and financial performance of all locations in the market
Conduct operational and financial reviews with Market Managers every period
Ensure corrective action and follow-up is taken when required
Staff Management and Leadership
Provide leadership and performance improvement through coaching and development
Identify skill gaps of current associates and provide on-the-job coaching to ensure they are able to complete all responsibilities
Ensure training modules completed in a timely manner
Advocate Seamless Service
Conduct conference calls and/or Town Halls as needed
Maintain regular communication with Management team
Clearly communicate daily expectations
Compliance/Health and Safety
Ensure that all Company policies and procedures and applicable laws are communicated, enforced and adhered to in all locations in the market
Work with Compliance, Human Resources and Legal departments on related compliance and legal matters
Ensure that all aspects of services provided are performed to operating standards
Stay familiar with content of Company policies and procedures
Qualification
Required
Bachelors' degree required
5 years' experience in business development management and strategic analysis or equivalent experience in a related field
Strong communication skills, understanding financial statements, management over multiple sites and large geographic area, marketing & merchandising
General understanding of strategic planning, project management, task management, empowering and sales management
Ability to prioritize and multi-task
Understanding financial implications of decisions
Adaptable to work with various business entities within a local and enterprise-wide culture
Preferred
Master's preferred
Benefits
Medical
Dental
Vision
Flexible Spending Accounts (health care and dependent care)
Health Savings Account with Company Contribution
Sick Leave
Short-Term Disability
Long-Term Disability
Life Insurance
Voluntary Accidental Death or Dismemberment Insurance
Dependent Life Insurance
SCI 401(k) Retirement Savings Plan with Company match
Employee Assistance Program
Company
Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.6B2024-09-12Post Ipo Debt· $800M
2021-05-24Post Ipo Debt· $800M
1974-05-14IPO
Leadership Team
John Faulk
Senior Vice President, Revenue and Business Development
Recent News
2025-11-05
Company data provided by crunchbase