i-Link Solutions · 1 day ago
ELECT - Technical Writer 3
Richmond, VA
Full-time
Hybrid
Senior Level
5+ years expi-Link Solutions is seeking a highly skilled Technical Writer for the Virginia Department of Elections (ELECT). The role involves developing clear, concise documentation for complex technical products and collaborating with various stakeholders to ensure effective communication of technical information.
Cloud ComputingInformation TechnologySoftwareWeb Development
No H1B
U.S. Citizen Only
Responsibilities
Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences
Manage multiple documentation projects and meet established deadlines
Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes
Maintain strong version control and documentation review practices
Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines
Qualification
Required
Bachelors degree in English, Technical Communication, Computer Science, or a related field
Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment
Expert in the use of MS Word, Google Docs, Confluence, or similar tools
Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals
Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar
Understanding of Scrum/Agile methodology
Familiarity with REST APIs, JSON, and software architecture concepts
Ability to read code snippets
Excellent written and verbal communication skills, clarity and attention to detail in written products
Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc
Ability to interview subject matter experts (SMEs) and distill complex information
Experience with government documentation and standards and accessibility compliance
Preferred
Experience with government documentation and standards and accessibility compliance
Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired
Basic knowledge of programming languages or IT systems
Experience with UX writing is highly desirable
Knowledge of programming languages, such as Markdown and HTML/CSS
Experience writing for software products. (SaaS, desktop, or mobile)
Company
i-Link Solutions
i-Link Solutions, Inc. (i-Link) is an enterprise modernization firm that develops and delivers high-quality solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase