Insight Global · 4 days ago
MAC Specialist
New York, NY
Contract
Hybrid
Mid Level
$23/hr - $27/hrInsight Global is looking for a Mac Engineer to join the client services and help desk team at one of the top museums in New York. This role involves providing desk-side and remote support for 400 MAC users, managing MacOS and iOS provisioning processes, and interacting with C-level executives while ensuring excellent customer service.
EmploymentHuman ResourcesRecruitingSales
Hiring Manager
Julianne Watson
Responsibilities
Provide desk-side and remote support for 400 MAC users alongside one other engineer
Use Web Help Desk ticketing system, averaging approximately 10 tickets per day
Have expertise within all Mac and iOS software’s, providing support for MAC laptops, desktops, iPhones, and iPads
Travel once a week to Soho or Long Island City secondary locations to execute deployments and upgrades of MAC products
Manage the life cycle of desktop management systems in the production environment
Interact with C-level executives on a daily basis
Qualification
Required
Expertise within all Mac and iOS software's
Providing support for MAC laptops, desktops, iPhones, and iPads
Experience with Web Help Desk ticketing system
Ability to provide desk-side and remote support for 400 MAC users
Travel once a week to Soho or Long Island City secondary locations
Execute deployments and upgrades of MAC products
Responsible for MacOS and iOS provisioning processes
Assist in managing the life cycle of desktop management systems in the production environment
Professionalism and excellent customer service skills
Ability to interact with C-level executives
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
Founded in 2001
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
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