Dexian · 15 hours ago
Accounting Clerk
Glen Allen, VA
Contract
Onsite
Entry Level
$20/hr - $22/hr
2+ years expDexian is a leading provider of staffing, IT, and workforce solutions. The Accounting Clerk position is responsible for managing credit card chargeback and fraud activities related to travel, including booking verification and responding to inquiries.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Apurva Gambhir
Responsibilities
Daily cash posting
Research and respond to chargebacks or dispute claims from all major credit cards for cxLoyalty business
Review retrieval and chargeback response process to identify and enact improvements that will maximize resources and reduce losses
Serves as the functional expert for all credit card payment activity through the payment processing systems including and not limited to the various internal and external resources
Documenting fraud and chargeback alerts
Maintain and update Travcom systems and processes for deducting lost chargebacks from booking settlements as per cxLoyalty policies. (Including Maui, Switchfly and World span)
Respond to client fraud requests via payment processor in a timely manner and per current policies and procedures
Maintain a working knowledge of fraud and chargeback trends both on an industry and corporate level. Communicate emerging trends and issues to management on a regular basis
Prepare and distribute client billing reports on a recurring and Ad-hoc basis. Maintain an understanding of cxLoyalty products, services and systems. Produce reports on a weekly/monthly/quarterly basis and support requests for ad-hoc analysis by business units
Perform routinely quality checks by auditing 10-15% of all disputes and chargeback resolutions. Assist with the development and maintenance of loss prevention policies, procedures, and processes
Qualification
Required
Proficiency in Excel and Microsoft Office Products (i.e. Pivot Tables and VLOOKUPs)
2 years of experience in detail-oriented work environment preferably Accounts payable area
3 years of experience in managing multiple priorities
Exhibits enthusiasm and cooperation as an active member of a team environment
Ability to work independently
At least 2 years of customer service experience
Ability to meet Deadlines
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase