Guidelight · 3 hours ago
Compliance Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expGuidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services. The Compliance Manager is responsible for overseeing compliance operations, ensuring adherence to regulations and accreditation standards, and fostering a culture of compliance and accountability within the organization.
Health CareMedicalOutpatient CareWellness
Responsibilities
Implement, monitor, and enforce the organization’s compliance program, policies, and procedures across all clinics and corporate departments
Serve as a subject matter resource to support the Vice President, Compliance and Privacy Officer by tracking and interpreting changes in federal, state, and local healthcare regulations and accreditation standards, and assisting with communication of impacts, requirements, and best practices to leadership and staff
Support compliance with CMHC requirements, licensing standards, payer requirements, and other applicable federal and state regulatory frameworks
Work closely with the Vice President, Compliance and Privacy Officer to support policy governance processes, ensuring organizational policies and procedures are current, compliant, consistently applied, and aligned with regulatory and accreditation standards
Coordinate and support ongoing CARF accreditation compliance activities, including preparation, documentation, mock surveys, and corrective action plans
Collaborate with clinic leaders and corporate teams to ensure sustained accreditation of readiness year-round
Participate in external audits, surveys, and regulatory inspections; respond to findings and oversee follow-up actions
Conduct routine and targeted internal compliance audits and risk assessments across clinical and operational areas
Identify compliance gaps and risks; recommend and monitor corrective and preventive actions
Maintain accurate records of audits, monitoring activities, findings, and resolutions
Oversee the incident reporting process, ensuring timely intake, investigation, documentation, trending, and resolution of incidents
Collaborate with clinical leadership, Quality, and Operations to address incidents and mitigate future risk
Ensure incidents are escalated, reported, and tracked in accordance with regulatory, accreditation, and organizational requirements
Serves as the compliance oversight liaison for client complaints and grievance processes across all clinics, ensuring each clinic is managing its assigned process and response team
Ensure timely investigation, documentation, and resolution of complaints, in alignment with regulatory and accreditation standards related to client rights, grievances, and appeals
Monitor and analyze complaints and grievance trends, collaborating with leadership to identify areas for improvement and implement corrective strategies
Support clinics in maintaining accountability and consistency while respecting the designated ownership of each site
Partner closely with the Director of Quality to support client safety initiatives and quality improvement efforts
Assist in identifying systemic risks and implementing strategies to reduce harm and improve outcomes
Support integration of compliance and quality initiatives to meet regulatory and accreditation expectations
Develop, implement, and track required compliance training programs including onboarding, annual training, and role-specific education
Educate staff and leadership on compliance expectations, policies, and regulatory updates
Monitor training completion and follow up on deficiencies
Develop and maintain compliance metrics, dashboards, and reports to assess program effectiveness
Prepare regular compliance reports to senior leadership, committees, and the Board as requested
Support compliance committee activities and documentation
Qualification
Required
Bachelor's degree in healthcare administration, business, nursing, public health, or related field
Minimum of 3-5 years of compliance experience, preferably in behavioral health or CMHC setting
Demonstrated experience with CARF accreditation or similar healthcare accreditation standards
Strong working knowledge of healthcare regulations, including HIPAA, patient rights, incident reporting, and licensure requirements
Experience managing audits, incident investigations, complaints/grievances, and corrective action plans
Excellent organizational, analytical, communication, and interpersonal skills
Ability to manage sensitive and confidential information with discretion and professionalism
Company
Guidelight
Guidelight elevates behavioral healthcare by bridging the gap between inpatient and outpatient and allowing people to conveniently access transformative care while continuing to meet obligations and do the things they value, if they choose.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$16.35M2023-06-16Seed· $16.35M
Leadership Team
Steve Bewley
Chief Executive Officer
Emily Alexanderson
Chief Operating Officer
Recent News
Behavioral Health Business
2025-12-06
2025-08-13
2025-07-21
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