Rectangle Health · 17 hours ago
IT Engineer II
St. Petersburg, FL
Full-time
Onsite
Mid Level
3+ years expRectangle Health is a leading financial technology company that empowers medical, dental, and specialty practices with secure technology. The IT Engineer II plays a critical role in providing on-site IT support, managing hardware, software, and connectivity issues for employees, while collaborating with the home office IT team.
Financial ServicesHealth Care
Hiring Manager
Megan Ayala
Responsibilities
Serve as the primary on-site IT support resource, working independently while coordinating daily with our home office IT team
Provide timely troubleshooting and resolution for hardware, software, and connectivity issues, for employees who are both in-person and remote
Install, configure, and maintain workstations, peripherals, and applications to ensure optimal performance
Provision and deprovision user accounts, maintaining accurate access controls and security compliance
Uphold a Security-First mindset in all tasks, including applying security patches and system updates
Manage and maintain IT assets, including inventory tracking and documentation
Assist with ticket triage and ensure accurate documentation of issues, escalating complex problems when necessary
Deliver clear guidance and support to end-users, fostering a positive and productive technology experience
Participate in company IT projects, deployments, and upgrades, working closely with the central IT team to ensure timely and efficient execution
Qualification
Required
Proven ability to deliver exceptional customer service and end-user support
Strong analytical, problem-solving, and communication skills
3–5 years of experience in IT support or systems administration within a corporate environment
Hands-on experience with Active Directory, Office 365, and Microsoft Entra
Advanced troubleshooting skills across multiple operating systems, including Windows 10/11 & macOS
Experience with Ubiquiti networking equipment
Expertise in Office 365, Microsoft Entra, and other cloud-based productivity platforms
Good understanding of network security best practices
Preferred
Industry certifications are recommended but not required
Benefits
Competitive health, dental, and vision benefits
Guardian Hospital Indemnity coverage
Life & LTD
401(k) matching up to 3%
Company
Rectangle Health
Rectangle Health is the leading healthcare payment and premium processing company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
GI Partners
2021-11-01Private Equity
Leadership Team
Alan Matuszak
Chief Technology Officer
Kathi Klawitter
Chief Operating Officer
Recent News
2025-11-14
Company data provided by crunchbase