iVenture Solutions · 13 hours ago
IT System Administrator
Jacksonville, FL
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $75K/yr
5+ years expiVenture Solutions is seeking an IT System Administrator to support Microsoft server and network technologies while providing Tier 3 escalation support. The role involves monitoring network performance, troubleshooting issues, and assisting with client projects, ensuring optimal operation of server and network environments.
Information Technology
Responsibilities
Monitor network performance, identify root-cause issues and resolve
Provide server, network and desktop/application support to clients and your team
Assist the team with specific client projects as required
Support Microsoft Windows server and network technologies
Management and troubleshooting of on premise and cloud environments
Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
Monitor performance of Windows server and server applications, identify root-cause and resolve issues
Provide Tier 3 desktop and application support including line of business application support and hosted application support
Produce and maintain detailed technical and training documentation
Organize and execute desktop projects, ranging from 1 day – 2 weeks
Qualification
Required
Bachelor's Degree, business related field preferred, or equivalent experience
5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment
Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
Have worked with the O365 ecosystem
Azure ecosystem
Active Directory, Group Policy
All current Microsoft Desktop Operating Systems
Experience with XenApp/RDS or other VDI technologies
Experience with LAN and WAN technology and firewalls required, including but not limited to Cisco, Meraki, Fortinet, Aruba
Extensive hands-on experience with Windows Server and Exchange, including maintenance and support
Microsoft Certified Professional Status (MCSE or MCITP)
Strong communication skills both verbal and written
Excellent customer service skills
Valid driver's license and insurance with reliable transportation
Drug-free and non-smoker
Flexibility to accommodate after-hours and weekend client and team member needs
Participation in a 1-week 24x7 on-call backup rotation, approximately every 2-3 months
Benefits
WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability.
Peerfit membership - providing free sessions at local gyms and studios.
Paid Maternity, Paternity, and foster leave
Quarterly employee/family outings
Career path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us!
Real Culture initiatives and recognition, not just pizza parties
360-degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology – virtual lab, paid certifications, and training days
Company
iVenture Solutions
iVenture Solutions adaptive staff of delivers Managed IT and Cloud Services that are innovative, reliable, & business friendly.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gray Mabry
CEO
Mark Schnitzius
Co-Founder
Company data provided by crunchbase