Musco Lighting · 2 hours ago
PT Control-Link Operator
Oskaloosa, IA
Part-time
Onsite
Entry Level
1+ years expMusco Lighting is a global leader in sports and large-area lighting solutions, and they are seeking a PT Control-Link Operator to provide customer support through their call center. The role involves troubleshooting customer problems, entering lighting schedules, and training new customers on the use of Control-Link.
FitnessManufacturingProduct DesignSports
Responsibilities
Provide inbound customer support by phone
Enter new lighting schedules
Troubleshoot Control-Link customer problems
Log inbound calls for reporting and billing purposes
Provide daytime support to Control-Link staff
Assist with monitoring and tracking existing control units
Train and educate new customers in the use of Control-Link
Provide customer feedback to internal Control-Link team to assist in development of processes and procedures
Other duties as assigned
Qualification
Required
High school diploma or completed GED
Computer skills – Microsoft Excel, Microsoft Word and email experience required
Strong technical aptitude
Strong telephone communications skills
Ability to work alone, independently with little or no supervision
Analytical – proven problem solving skills
Self motivated, dependable and detail oriented
Dedicated to providing excellent customer service
Good team player
Preferred
At least one year of previous work experience in customer service is preferred
Basic knowledge of Scoreboard and Musco products and services a plus
Benefits
Varying health insurance plans
Vision and dental insurance
PTO
401k
Profit sharing
And more
Company
Musco Lighting
Musco has focused on the design and manufacture of sports-lighting systems.
1001-5000 employees
H1B Sponsorship
Musco Lighting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (2)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Christopher Hyland
Chief Financial Officer
Joe Crookham
Founder
Recent News
Sports Business Journal
2025-10-24
2025-10-24
2025-10-20
Company data provided by crunchbase