RY Services · 6 hours ago
Outpatient Operations Coordinator
RY Services is hiring an Outpatient Operations Coordinator to keep their outpatient operations ready, compliant, and client-centered while supporting the launch of new programs. The role involves scheduling, client communication, maintaining documentation systems, and ensuring compliance with health standards.
Health CareMental HealthPersonal Health
Responsibilities
Own outpatient operations systems: compliance workflows, documentation readiness, and office/client experience
Support compliance readiness aligned to ADHS requirements (Article 1 & 10) and internal standards
Maintain employee file compliance for new hires and renewals; identify gaps and fix them fast
Schedule therapy appointments and coordinate with mentors and therapists; keep calendars accurate and communication crisp
Support initial screening and insurance screening workflows
Help maintain a full and accurate provider schedule through excellent client care
Build playbooks/trackers and support new program launches through process mapping and operational setup
Billing support is a plus: help ensure documentation is complete and routed correctly to support timely billing
Qualification
Required
Behavioral health operations experience is required
2+ years in behavioral health / healthcare operations, outpatient operations, compliance, or clinical admin
Experience with Department of Health standards and Joint Commission accreditation readiness
Strong understanding of confidentiality and professional client care expectations
Strong organization + systems mindset (you love trackers, checklists, and clean processes)
Familiarity with EHR/documentation practices and compliance tracking
Bachelor's (Required)
behavioral health / healthcare operations: 2 years (Required)
EHR/documentation practices and compliance tracking: 1 year (Required)
Preferred
billing knowledge: 1 year
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Company
RY Services
RY services help individuals and families recover from abuse, addiction, and mental health burdens.
Funding
Current Stage
Growth StageCompany data provided by crunchbase