Director of Agency Operations jobs in United States
cer-icon
Apply on Employer Site
company-logo

City of New York · 1 day ago

Director of Agency Operations

The City of New York's Department of Youth and Community Development (DYCD) is seeking a qualified candidate for the role of Director of Agency Operations. This position involves supporting the Assistant Commissioner in enhancing the agency's contracting operations and ensuring timely contract management and payment processes.

GovernmentLegalPublic Relations

Responsibilities

Support the Assistant Commissioner of Agency Operations in managing agency-wide contracting operations, coordinating the end-to-end contracting lifecycle across DYCD, from planning and procurement through execution, registration and payments
Convene and coordinate cross-functional teams involved in the contracting workflow including program, legal, finance, procurement, and external oversight agencies to ensure alignment, clear communication, and timely completion of deliverables
Assist in evaluating and improving contracting processes, identifying inefficiencies, risks, and bottlenecks, and proposing creative, data-informed solutions to enhance efficiency, transparency, and accountability
Design, implement, and maintain contracting tracking tools, including dashboards and performance metrics, to monitor contract status, timelines, milestones, and risks across the agency
Prepare executive-level summaries, dashboards, and briefings for the Assistant Commissioner and senior leadership that clearly flag progress, emerging issues, and roadblocks, along with recommended mitigation strategies
Serve as a strategic and analytical thought partner to the Assistant Commissioner, bringing a creative lens to reimagining how contracting data is tracked, analyzed, and leveraged for operational decision-making
Support the development of standard operating procedures and best practices for contracting and reporting to ensure consistency across teams
Advance change management and continuous improvement efforts by facilitating collaboration, building consensus on process enhancements, and promoting adoption of new tools and workflows
Project Manage high-priority Requests for Proposals as they arise, managing timelines and deliverables and coordinating internal teams
Work with leadership to ensure that resources are adequately deployed to meet the agency’s contracting objectives as determined by the Administration and the Commissioner

Qualification

Data AnalysisContract ManagementProject ManagementTeam ManagementCommunication SkillsJudgmentSystems ThinkingInterpersonal Skills

Required

A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health
A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization
A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above
Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above
Strong team and project management skills with the ability to execute large-scale initiatives, prioritize competing demands, meet deadlines, and adapt to changing circumstances
Experience managing day-to-day operations of a government office or agency, including finance and budgeting, contracting, and oversight of information technology systems
Familiarity with city information systems, procurement, and fiscal policies and processes
Proficiency in Excel and other data analysis tools, with the ability to analyze, interpret, and present data to support decision-making
Excellent interpersonal, written, and verbal communication skills
Demonstrated ability to work collaboratively with diverse stakeholders, model professionalism and respect, navigate conflict effectively, and build consensus
Highly motivated self-starter with strong independent judgment and the ability to exercise discretion when engaging with varied stakeholders

Benefits

Public Service Loan Forgiveness

Company

City of New York

company-logo
City of New York, often called as New York City, is the most populous city in United States.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Carl G Esposito
Chief Information Security Officer
linkedin
leader-logo
Dawn Miller
Senior Advisor to the Chief Climate Officer
linkedin
Company data provided by crunchbase