Krasan Consulting Services · 5 hours ago
Jira Administrator/Developer
United States
Full-time
Remote
Entry Level
1+ years expKrasan Consulting Services is seeking a Jira Platform Administrator/Developer to support the configuration, administration, and improvement of the Jira and Confluence platform. This role is ideal for an early-career professional and involves maintaining operations, implementing enhancements, and supporting documentation and testing activities.
Information TechnologyIT ManagementManagement Consulting
Hiring Manager
Shaik Mohammed
Responsibilities
Support configuration and maintenance of Jira Software, Jira Service Management, and Confluence environments
Configure and update workflows, custom fields, screens, issue types, notifications, and permission schemes
Assist in maintaining standardized configurations aligned with platform governance and reuse guidelines
Perform routine administrative tasks, health checks, and configuration updates under established change-control processes
Build and maintain basic Automation for Jira rules, including triggers, conditions, actions, variables, and guardrails
Assist in creating reusable components such as workflow templates, field configurations, and automation patterns
Support incremental enhancements that improve usability, efficiency, and data quality across teams
Apply principles of least privilege and role-based access when supporting user and permission changes
Maintain awareness of audit trails, configuration traceability, and compliance requirements
Support accessibility considerations, including Section 508 awareness, in configuration and documentation practices
Participate actively in Agile ceremonies such as sprint planning, stand-ups, reviews, and retrospectives
Collaborate with developers, project managers, business analysts, and support teams
Communicate clearly on task status, risks, and dependencies; demonstrate openness to feedback and continuous learning
Qualification
Required
1–3 years of experience in IT or application support roles
Minimum 1 year of hands-on experience with Jira and Confluence as an administrator or advanced/power user
Strong working knowledge of workflows, custom fields, screens, permission schemes, and notifications
Proficiency in JQL for filters, dashboards, and reporting
Foundational experience with Automation for Jira, including rules, variables, and guard conditions
Experience supporting change control, testing, UAT, defect tracking, and documentation standards
Ability to follow predefined integration patterns using REST APIs, webhooks, and CSV operations
Basic familiarity with Postman or similar API testing tools
Understanding of access controls, auditability, and least-privilege concepts
Awareness of accessibility considerations (e.g., Section 508)
Strong communication skills, attention to detail, and willingness to learn
Ability to work effectively in a collaborative, Agile team environment
Preferred
Bachelor's degree in Computer Science, Information Systems, or a related field
Atlassian Foundations certification and/or ITIL Foundation
Introductory experience with Groovy (e.g., ScriptRunner)
Basic JavaScript or Python skills for small utilities or automation support
Experience creating dashboards, filters, SLA reports, and widgets
Basic familiarity with Power BI or eazyBI is a plus
Awareness of integrations involving Power Automate approvals, Microsoft Teams/SharePoint connectors, and ServiceNow ticket synchronization patterns
Company
Krasan Consulting Services
Krasan Consulting Services is a technology management consulting firm and solutions integrator.
51-200 employees
H1B Sponsorship
Krasan Consulting Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (21)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Rick Pugh
Chief Operations Officer
Company data provided by crunchbase