Atrium · 20 hours ago
Snowflake Engagement Director
United States
Full-time
Remote
Director/Executive
10+ years expAtrium is a consulting firm that specializes in AI-driven solutions and is seeking a Snowflake Engagement Director. This role involves managing key client relationships, overseeing service delivery on data platform projects, and ensuring customer satisfaction while collaborating with sales teams to drive business growth.
Business IntelligenceCloud ComputingConsultingCRMInformation Technology
Responsibilities
Translate Business Requirements to Technical Solutions: Understand how business needs can be met by leveraging Snowflake's features. This involves being able to discuss high-level architectural approaches
Advise customers on Data Modernization Concepts: like data lakehouses, ELT, Semantic Models, and how Snowflake fits into these modern data architectures
Strong understanding around the principles of data governance, data quality, data lineage, and master data management (MDM) as they apply to data projects
Partner with Account Executives to deeply understand customer requirements in data engineering and strategy
Take joint ownership of assigned accounts/opportunities focusing on data-driven solutions, along with the Account Executive
Collaborate with Sales Team on managing Deal cycles, including review of solution proposals, resourcing plan, and SOW to support active pursuits
Evaluate client-specific technical landscape and incorporate those delivery expectations and considerations into engagement sizing, approach, and assumptions
Contribute across the sales cycle and participate in client presentations, focusing on Atrium's delivery approach and best practices
Identify new opportunities with existing clients and lead proposal development activities
Oversee service delivery on key accounts, which will often include multiple parallel, disparate engagements
Drive customer satisfaction and retention, ensuring customer satisfaction
Partner with Engagement Leads to guide the successful delivery of data platform and Snowflake projects, ensuring they meet client requirements, timelines, and budgets; ensure risks are kept to a minimum and effectively owned, managed, or resolved
Guide the team in adherence to Atrium's methodology and best practices, as well as client-specific delivery standards across the engagement portfolio
Provide guidance and mentorship to team members, fostering their professional development
Qualification
Required
10+ years of experience in a program management role, preferably managing accounts in the Fortune 1000
15 years of experience in IT consulting
Experience managing C-level relationships
Enterprise-level engagement & program management experience in data platforms, engineering, or Snowflake
Experience in Data Modernization Concepts: like data lakehouses, ELT, Semantic Models, and how Snowflake fits into these modern data architectures
Experience working with engagements and programs with an annual book of business of $1 million or greater
Excellent communication and interpersonal skills
Organizational skills that allow you to manage complex, multi-threaded engagements and activities
The ability to conduct very complex and vital work with full autonomy and complete latitude for independent judgment
Enthusiastic, professional, and confident team player with a strong focus on customer success who can present effectively even under adverse conditions
Experience leading and being a mentor to multi-disciplined, globally-distributed teams
Strong understanding of fundamental project management skills, including scope management, schedule management, budget management, and risk/issue management
Experience supporting and leading sales activities, including solution definition, resource planning, and SOW development
Strong analytical and problem-solving skills
BA/BS or equivalent
Preferred
MBA is a plus
Company
Atrium
Atrium is a consulting firm that specializes in delivering data-driven CRM strategy.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Geoff Birnes
SVP Customer Success, Co-Founder
Recent News
2025-12-19
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2025-10-28
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