Axiom Path · 7 hours ago
Senior Policy Administration Analyst #3527451
Durham, NC
Full-time
Hybrid
Senior Level
6+ years expAxiom Path is a global solutions provider leveraging AI and pre-built analytics to deliver exceptional services across various domains. This role supports a modern, growth-oriented insurance carrier focused on annuity and life insurance solutions, acting as a subject matter expert for the Policy Administration System and partnering with stakeholders to enhance system functionality.
AdviceBusiness DevelopmentInformation ServicesInformation Technology
Hiring Manager
Richromulus Maraviles
Responsibilities
Serve as the subject matter expert for the Policy Administration System (FAST), supporting annuity and life insurance products
Analyze system functionality, data flows, and integrations to recommend enhancements and modernization strategies
Translate business and product requirements into detailed system requirements and technical tickets
Partner with internal development teams and external application vendors to design and implement system changes
Support annuity product configuration, updates, and launches across the full SDLC
Analyze data feeds and system behavior to identify root causes of defects and production issues
Act as the primary escalation point for production issues impacting policy administration systems
Perform defect analysis and propose long-term system improvements
Create and maintain high-quality system documentation, process flows, and SOPs
Support functional testing and assist business users with system questions and new functionality
Develop training materials and support end users during system changes and releases
Qualification
Required
Bachelor's degree in Computer Information Systems, Technology, or a related field
6+ years of experience in systems analysis, business systems analysis, or application support within IT
2+ years of hands-on experience with an insurance Policy Administration platform
Strong understanding of insurance products and policy lifecycle processes (annuities strongly preferred)
Experience translating business requirements into system and technical solutions
Solid understanding of application components, databases, data feeds, and web services
Proven ability to troubleshoot production issues and perform root cause analysis
Strong verbal and written communication skills with technical and non-technical stakeholders
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong organizational skills with a track record of ownership and follow-through
Experience working closely with developers, testers, product owners, and vendors
Benefits
Comprehensive benefits package and long-term incentive program
Hybrid work model with strong collaboration and onsite engagement
Company
Axiom Path
Axiom Path is a consulting company that helps in staffing & advisory services along with talent extension and data science services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jordan Crowther
Managing Partner
Recent News
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