Array Behavioral Care · 4 days ago
Strategic Account Manager, Health Systems
United States
Full-time
Remote
Mid, Senior Level
$93K/yr - $1,137K/yr
5+ years expArray Behavioral Care is the nation's leading virtual psychiatry and therapy practice, focused on transforming access to quality behavioral health care. The Strategic Account Manager is responsible for retaining and expanding a portfolio of strategic partner accounts, requiring strong sales and relationship management skills to drive long-term growth and retention.
Health Care
Responsibilities
Own and achieve an individual revenue quota while contributing to a shared team quota
Develop and execute strategic account plans focused on expansion, retention, and long-term growth
Build, manage, and forecast a qualified pipeline of expansion, upsell, and cross-sell opportunities
Serve as the primary commercial and strategic point of contact for assigned accounts
Build and maintain executive-level relationships within complex, multi-entity health systems
Lead executive-level business reviews emphasizing outcomes, ROI, and future growth initiatives
Identify and lead partnership expansion initiatives across service lines, locations, or programs
Conduct regular onsite visits to deepen relationships and uncover growth opportunities
Collaborate cross-functionally to scope solutions, align resources, and close growth opportunities
Own contract renewals, expansions, amendments, and pricing discussions
Ensure contractual compliance across invoicing, reporting, SLAs, and KPIs
Provide accurate forecasting, pipeline management, and reporting through Salesforce
Proactively identify and mitigate risks to retention and revenue
Lead escalation and resolution of complex partner issues as they arise
Qualification
Required
5+ years of experience in account management, sales, or strategic partnerships with direct quota ownership
Demonstrated experience managing and growing large, complex health systems or enterprise healthcare organizations
Proven success driving revenue growth, account expansion, and renewals
Experience navigating multi-stakeholder healthcare environments including clinical, operational, financial, and executive leaders
Strong executive presence and ability to influence senior decision-makers
Experience in high-growth or scaling organizations
Strong analytical, communication, and negotiation skills
Proficiency with Salesforce CRM
Preferred
Master's degree in social work, healthcare, business, or related field
Experience with clinical services businesses, offerings and collaboration with partner accounts
Benefits
Medical, dental, and vision insurance
Employer paid life & long-term disability insurance
Additional voluntary benefits include short-term disability
Voluntary employee, spousal and child life insurance
Accident, critical illness, hospital, or confinement insurance
Flexible spending accounts (FSA) and health savings account (HSA) contributions
15 days of accrued PTO annually
8 paid holidays
3 floating holidays
401k
Company
Array Behavioral Care
Array Behavioral Care telepsychiatry service provider with a mission to transform access to quality and timely behavioral health care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
CVS HealthWells Fargo Strategic Capital
2023-01-09Series C· $25M
2021-02-09Series B· $24M
2021-01-01Series Unknown
Leadership Team
Ben Gardner
SVP Sales
Recent News
Behavioral Health Business
2025-09-12
2025-09-12
2025-08-22
Company data provided by crunchbase