State of Delaware · 12 hours ago
Mediation/Arbitration Officer This position is Exempt from the State of Delaware Merit System
Delaware, United States
Full-time
Onsite
Mid Level
4+ years expThe State of Delaware's Family Court is dedicated to providing equal access to justice for families and children. They are seeking a Mediation/Arbitration Officer responsible for expediting court petitions through mediation and arbitration, ensuring fair resolutions and maintaining accurate records.
Government
Responsibilities
Interviews petitioner to assess nature of complaint, relief sought and explain procedures for filing petition
Conducts mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares consent orders stating conditions of agreement and submits to judge for an approval
Acts as hearing officer for delinquent/criminal complaints; conducts fact finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order
Mediates emergency petitions to obtain temporary agreement; prepares report to judge when agreement can't be reached describing issues, parties' positions and recommendations for appropriate action
Conducts custody, visitation and special investigations as directed by judge; obtains and evaluates background information on social, psychological, emotional and family stability; prepares report with findings and recommendations and disposition of case
Prepares and maintains accurate statistical records of number, type and disposition of cases
Provides information on court functions and jurisdiction and assistance to clients by community referral
Qualification
Required
Applicants must possess at least one of the following: A bachelor's degree or higher from an accredited college or university, OR Four years of work experience within the court system involving case management, social service, case processing, or direct customer service, OR Four years of experience in dispute resolution, OR An associate degree from an accredited college or university and either (i) two years of work experience within the court system involving case management, social service, case processing, or direct customer service, or (ii) two years of experience in dispute resolution
Six months experience in case management, which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs
Six months experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues, and identify courses of action
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures
Knowledge of mediation or arbitration
Applicants must be legally authorized to work in the United States
A satisfactory criminal background check is required as a condition of hire
Company
State of Delaware
The State of Delaware is an Equal Opportunity employer and values a diverse workforce.
10001+ employees
H1B Sponsorship
State of Delaware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (2)
2022 (3)
2020 (4)
Funding
Current Stage
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