Starr · 20 hours ago
Director, Quality Engineering
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expStarr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance. The Director, Quality Engineering is responsible for operationalizing and scaling the Quality Engineering strategy, leading teams, and ensuring quality across technology initiatives.
Commercial InsuranceFinancial ServicesProfessional Services
Responsibilities
Lead, mentor, and grow a diverse team of QE test engineers, and automation specialists; provide direct oversight, set clear goals, and support professional development
Execute on the global QE strategy, standards, tooling and frameworks customizing implementation to meet business and technology program needs
Foster a culture of accountability, quality-first mindset, collaboration, and ownership of outcomes, ensuring team engagement and alignment to organizational goals
Oversee day-to-day QE delivery across multiple streams/programs, ensuring timely, high-quality results throughout all phases of the SDLC
Implement and manage automated, functional, integration, performance, security, and data quality testing practices
Drive the effective adoption and standardization of QE tools, frameworks, and platforms across teams, ensuring process adherence and repeatability
Collaborate with Delivery Leads, Product Owners, Business Analysts, Engineers and stakeholders to define and implement domain-driven test strategies and foundational test suites—ensuring robust, reusable regression coverage and maximizing opportunities for automated testing
Provide hands-on leadership in the design and evolution of test frameworks and suite structures, leveraging deep business domain expertise to ensure all tests accurately reflect critical system behaviors and meet coverage goals
Track and analyze QE KPIs - including defect metrics, coverage ratios, automation rates, cycle time, etc. - providing regular reporting
Identify and escalate quality trends, risks, and blockers; recommend and implement remediation plans in collaboration with engineering and delivery leaders
Proactively surface process and tool enhancement opportunities through KPI analysis and industry best practices
Partner with software engineering, product, and business teams to embed QE early in the development lifecycle, ensuring early defect detection and reliable releases
Advocate for the use of standardized procedures and documentation for test planning, design, execution, and defect management
Facilitate knowledge sharing, training, and onboarding on QE standards and best practices
Champion automation adoption to reduce manual effort, accelerate release cycles, and achieve higher test coverage
Lead and participate in process optimization, root cause analysis, and quality improvement initiatives
Support quality governance and compliance activities, ensuring regulatory, security, data privacy, and risk management standards are met
Manage relationships with internal and external QE partners
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (Master's preferred)
10+ years' experience in software quality engineering or QA, with at least 5+ years in management roles leading distributed teams
Experience with hands-on QE within P&C Insurance industry is required
Strong expertise in building, scaling, and overseeing QE operations—including automation frameworks, SDLC integration, and test management
Hands-on experience with leading QE tools (e.g., Selenium, Cypress, Tosca, LoadRunner, Postman), CI/CD, cloud-based platforms, and test environments
Proven track record driving automation adoption and measurable improvements in quality KPIs
Excellent people leadership, team building, and stakeholder engagement skills
Deep understanding of industry standards for security, compliance, and data privacy as they relate to QE
Experience managing teams in a global delivery model
Knowledge of data quality assurance, cloud migration, and digital transformation initiatives
Benefits
First class training and development opportunities
Company
Starr
With 100+ years of experience across leading industries, We apply an innovation mindset, agile approach, And a global team with local expertise wherever you operate.
1001-5000 employees
H1B Sponsorship
Starr has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Sean Chen
President
Company data provided by crunchbase