i-Link Solutions · 15 hours ago
VDOT System Administrator 4
i-Link Solutions is seeking a VDOT System Administrator 4. The role involves effective provisioning, installation, configuration, operation, and maintenance of computer hardware and software, ensuring adherence to Commonwealth policies and standards.
Cloud ComputingInformation TechnologySoftwareWeb Development
Responsibilities
Respond to all levels of support requests from Tier 1 - 3
Provides exceptional customer service
Communicates effectively with teammates and customers of varying levels of technical expertise
Responds to all break/fix requests associated with end user resources
Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers
Configures and deploys new/replacement desktop/laptop computer equipment and peripherals
Maintains up-to-date project and architecture documentation
Maintains up-to-date inventory and maintenance records
Monitors system resources for server/service anomalies
Resolves connection issues between users and resources
Maintains detailed change history of changes
Supports team efforts to improve cybersecurity controls and defenses
Supports team efforts for threat hunting and mitigation
Manages time and resource constraints
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform regular security monitoring to identify any possible intrusions
Perform daily backup operations and regular file archival and purge as necessary
Create, change, and delete user accounts per request
Provide Tier III/other support per request from various constituencies
Investigate and troubleshoot issues
Diagnose and recover from hardware or software failures
Coordinate and communicate with impacted constituencies
Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities
Configure / add new services as necessary
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
Qualification
Required
3-5 years of experience as a Systems Administrator
Respond to all levels of support requests from Tier 1 - 3
Provides exceptional customer service
Communicates effectively with teammates and customers of varying levels of technical expertise
Responds to all break/fix requests associated with end user resources
Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers
Configures and deploys new/replacement desktop/laptop computer equipment and peripherals
Maintains up-to-date project and architecture documentation
Maintains up-to-date inventory and maintenance records
Monitors system resources for server/service anomalies
Resolves connection issues between users and resources
Maintains detailed change history of changes
Supports team efforts to improve cybersecurity controls and defenses
Supports team efforts for threat hunting and mitigation
Manages time and resource constraints
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform regular security monitoring to identify any possible intrusions
Perform daily backup operations and regular file archival and purge as necessary
Create, change, and delete user accounts per request
Provide Tier III/other support per request from various constituencies
Investigate and troubleshoot issues
Diagnose and recover from hardware or software failures
Coordinate and communicate with impacted constituencies
Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities
Configure / add new services as necessary
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers - 5 Years
Desktop/Laptop/Server Hardware - 5 Years
Experience with Active Directory Administration - 5 Years
Virtualization/VMWare - 5 Years
Backup and Recovery - 5 Years
Help Desk Support - 5 Years
Customer Service - 5 Years
Preferred
Cybersecurity - 2 Years
Hands-On w/Network Equip - 3 Years
Experience with Video Management Systems - 2 Years
Company
i-Link Solutions
i-Link Solutions, Inc. (i-Link) is an enterprise modernization firm that develops and delivers high-quality solutions.
Funding
Current Stage
Growth StageCompany data provided by crunchbase