Persona · 1 day ago
Contract Manager
Persona is a configurable identity platform built for businesses in a digital-first world. They are seeking a detail-oriented and proactive Contract Manager to support their Legal team with vendor and sales agreements, ensuring efficient contracting processes and compliance obligations are managed effectively.
Cyber SecurityFraud DetectionIdentity ManagementInformation TechnologySaaS
Responsibilities
Manage the intake execution, and lifecycle tracking of vendor and sales agreements, including:
SaaS agreements
Master services agreements (MSAs)
Order Forms
Data processing agreements (DPAs)
NDAs
Amendments
Coordinate contract review workflows between Legal, Sales, Procurement, Finance, Security, and other internal stakeholders
Assist with the review and negotiation of the above agreements, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate
Track contract status, key terms, renewals, expirations, and obligations in Persona’s contract management system
Support contract execution processes, including signature coordination and post-execution distribution and filing
Assist with vendor contract review and negotiation, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate
Assist with onboarding from a compliance perspective, including review of terms, risk assessment, and documentation requirements
Help ensure vendor agreements align with Persona’s security, privacy, and compliance standards
Maintain vendor contract records and support renewal and termination workflows
Support the Legal team with corporate, compliance, and operational matters as needed
Assist with entity creation and maintenance as well as foreign qualifications
Maintain organized legal records, contract repositories, and internal documentation
Assist with internal audits, diligence requests, and responses to customer or partner inquiries related to contractual terms
Support the development and maintenance of legal templates, playbooks, and internal guidance materials
Help improve legal processes and systems to increase efficiency and scalability
Coordinate with outside counsel and vendors on discrete projects as needed
Qualification
Required
3+ years of experience in a contract manager, paralegal, legal operations, or similar role, preferably at a technology or SaaS company
Hands-on experience supporting vendor and/or sales contracts
Strong organizational skills and attention to detail, with the ability to manage multiple contracts and priorities simultaneously
Familiarity with contract management systems and electronic signature tools
Ability to work cross-functionally with Legal, Sales, Finance, Procurement, and Security teams
Clear written and verbal communication skills
Preferred
Paralegal certification or equivalent practical experience
Experience working in a high-growth or startup environment
Familiarity with data privacy, information security, and SaaS-related contractual issues
Experience supporting international contracts or global vendors/customers
A self-starter who can operate with minimal supervision while knowing when to escalate issues
Someone who is process-minded and enjoys building and refining workflows
A pragmatic, business-oriented approach to legal support
High integrity and discretion when handling sensitive information
Benefits
Medical
Dental
Vision
3% 401(k) contribution
Unlimited PTO
Quarterly mental health days
Family planning benefits
Professional development stipend
Wellness benefits
Company
Persona
Persona is an identity verification and management platform that enables businesses to automate and streamline their verification processes.
Funding
Current Stage
Late StageTotal Funding
$417.5MKey Investors
Founders FundIndex VenturesCoatue
2025-04-30Series D· $200M
2021-09-15Series C· $150M
2021-05-04Series B· $50M
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