Nationwide · 17 hours ago
Director, Internal Audit - Third-Party Operations
Columbus, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $243K/yr
10+ years expNationwide is a Fortune 100 company with nearly $70 billion in annual sales, seeking a Director for their Internal Audit Third-Party Operations team. This role involves enhancing risk management capabilities and providing audit and advisory results to help leaders meet objectives and minimize risks.
BankingFinancial ServicesInsuranceLife Insurance
No H1B
Responsibilities
Partners with leaders and associates across Internal Audit, Enterprise Risk Management and Procurement in development of framework for Third-Party Operations audit engagement management
Third-Party Operations Engagement Management: Partners with a wide range of business leaders (e.g., ERM, Finance, P&C Operations, NF Operations, Technology, 3rd party vendors) in identifying and assessing risks, evaluating the design and effectiveness of internal controls, and identifying opportunities to enhance quality and efficiency in business processes. Partners with management and the 2nd line risk functions to evaluate and advise on management oversight (e.g., KPIs, KRIs, reporting, SOC1/2 evaluations). Ideates on assurance and advisory plans for these operational models and executes a multi-year, risk-based internal audit strategy, including risk assessments, operational risk analysis, control procedures and client communications. Actively seeks out opportunities to add governance, risk and control value by providing management with insights, foresights and thought leadership to assist in driving efficiency and change throughout the enterprise
Corporate Development Engagement Management: Partners with a wide range of business leaders (e.g., ERM, Finance, P&C Operations, NF Operations, Technology, 3rd party vendors) in identifying and assessing risks, evaluating the design and effectiveness of internal controls, and identifying opportunities to enhance quality and efficiency in business processes. Partners with the Integration Management Office, as well as local operational areas and 1st and 2nd line risk management functions to advise on integration governance, day 1 readiness activities, the maturity of operational processes and the ultimate independent operations. Partners with management and the 2nd line risk functions to evaluate and advise on management oversight (e.g., KPIs, KRIs, reporting, SOC1/2 evaluations)
Leads and contribute to various projects and strategic initiatives
Understands the strategic plan and key initiatives of the assigned business unit. Based on this understanding, provides valuable input into the audit and advisory planning process by assessing both the business and the technology environment surrounding the audit entity, ensuring a holistic perspective for risks and controls. Partners with key second line Risk Partners in the design and execution of the audit for increased risk coverage and reduced impact to the organization
Coordinates and schedules individual audits or advisory projects to efficiently use team/office resources and budget. Ensures leaders of the area being reviewed are advised of timing, scope and nature of audit. Works with senior leaders to obtain their input and confirm what they find most valuable
Identifies new ways to audit through data analytics, continuous auditing, technology, agile concepts, innovation, design thinking and collaboration using various tools and techniques
Identifies key control objectives, risks and controls. Develops high-level audit strategy and oversees the development of effective and efficient audit and advisory programs. Uses all tools available to drive the highest value audit, including designing tests of control design and effectiveness, as well as tests of detail
Contributes to the leadership team by providing a deep level of business acumen, driving the office to become trusted partners, helping Nationwide see around the corner and achieve key performance metrics
Attracts and retains top talent to deliver effective and efficient projects through strong leadership and talent development. Leads a team of audit professionals to include performance management, talent management, salary management, associate engagement and workforce resource demand management. Operates effectively in a hybrid working environment
Coordinates accomplishment of tasks required to complete audits. Matches the difficulty of tasks with the appropriate skill sets (including handling vendors in co-sourcing arrangements). Performs tasks of the highest complexity. Plays an active hands-on role in the audit. Runs multiple assignments simultaneously with a high degree of independence
Ensures audit procedures performed are adequately detailed to support conclusions and work papers are accurately maintained in accordance with record retention policy, policy, and procedures
Drafts findings and recommendations to help Nationwide mitigate risks, strengthen controls, reduce costs, improve efficiency and enhance the customer experience. In addition, provides ongoing oversight of Management’s remediation efforts
Summarizes audit findings, recommendations and conclusions in our Audit and Advisory Reports, which are communicated to Office of the Chief Executive Officer members and the Audit Committee
Completes post-audit performance evaluations of all assigned staff on a timely basis. Seeks feedback from staff to enable continuous self-improvement
Qualification
Required
Bachelor's degree in business, technical or related field preferred
Typically, more than 10 years of experience in audit, risk management or a related field
Skilled knowledge in audit, business and information technology general concepts and theory
Operational knowledge and application of audit practices to multiple functional areas
Experience in project management
Strong critical thinking and decision-making skills for problem-solving and/or opportunity identification and solution recommendation
Comfortable in ambiguity and experience building new frameworks and processes
Strong verbal and written communication skills
Collaborative and comfortable in a cross-functional team environment
Strong organizational and leadership skills to prioritize multiple tasks and execute audit objectives in a timely manner
Strong coaching and consulting skills
Preferred
Relevant certifications (e.g., CPA, CIA, CISA, CFE, PMP) desired
Experience in the insurance and financial services industry is preferred
Advanced degree preferred
Management experience preferred
Knowledge of internal audit principles and practices; with knowledge of the Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF) preferred
Thorough understanding of risks inherent in customer business environments as well as technology environments
Knowledge and leadership of continuous improvement, digitization, automation, visualization and data/analytic techniques preferred
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
And more.
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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