SPR · 4 hours ago
Field Clinical Specialist
San Antonio
Full-time
Onsite
Mid Level
3+ years expSPR is a company that provides innovative solutions in the clinical field, and they are seeking a Field Clinical Specialist to assist the Sales team by providing technical, clinical, and educational support. The role involves patient product demonstrations, follow-ups, and collaboration with sales representatives to enhance client relationships and ensure successful patient care.
Health CareMedicalTherapeutics
Responsibilities
Serves as the primary resource for clinical support in the areas of patient selection, basic troubleshooting, device utilization, and patient follow-up for company products
Attends patient device implants and performs patient follow-up to assure success of implantation experience
Provides external staff education on bandage changes and other product related specifications
Provides timely product follow-up and support to patients and physicians and other staff as needed
Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members
Supports sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals
Ensures facilities have clinical literature and other marketing collateral
Provides support for industry conferences/exhibits/labs as directed
Maintains a working knowledge of SPR products, competitive devices, and new or competitive techniques used in neuromodulation
Maintains open, effective communication with all personnel, customers, and other SPR employees
Demonstrates an ability to establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, and the sales representatives and other internal team members supporting these accounts
May collaborate with internal partners to formally educate and train physicians and hospital/clinic personnel on technical matters relating to SPR products through conducting and coordinating in-person and remote training to include: One-on-one in-services, Staff in-service educational programs, Seminars and/or workshops for healthcare facilities
Manages administrative tasks to include timely patient documentation and data collection in Salesforce
Remains current in all third-party accreditation requirements to ensure full access to each account
Complies with all aspects of the Corporate Compliance Program
Provides positive and constructive peer to peer guidance
May be expected to occasionally assist with cases outside of assigned geographic territories
Performs other related duties as assigned
Qualification
Required
College degree preferred in a clinical or related field
Must have experience working with patients preferably in a clinical environment
Prefer 3-5 years of related clinical support experience
Proven record of achievement in a high-energy, fast-paced environment
High level of professionalism
Must have a valid driver's license, good driving record and active vehicle insurance policy
Excellent interpersonal skills including both written and verbal communication skills
Ability to accept feedback and suggestions for continuous improvement
Must be flexible for work outside of normal business hours
Preferred
Prior experience in an Operating Room setting strongly preferred
Experience working with pain patients
Neuromodulation experience
Benefits
Company-paid medical, dental, and vision benefits
Competitive and affordable benefits such as medical, dental, vision, short- and long-term disability insurances, life insurance, 401k matching, paid time off, holiday pay, and wellness activities
Company
SPR
SPR is a privately held medical device company, providing patients with a non-opioid, minimally invasive pain treatment option.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$188.76MKey Investors
Revelation PartnersSLR Capital PartnersU.S. Department of Defense
2024-02-01Series D· $25M
2024-02-01Debt Financing· $60M
2021-10-18Series D· $37M
Leadership Team
Maria E. Bennett
President, CEO & Founder
Joseph Boggs
Chief Scientific Officer (CSO) and Senior Vice President, Research and Development
Recent News
2026-01-22
2025-12-15
Company data provided by crunchbase