COFENSE · 14 hours ago
Product Owner (remote, US)
United States
Full-time
Remote
Entry, Mid Level
2+ years expCOFENSE is seeking a Product Owner who will be responsible for managing and prioritizing the backlog in JIRA to ensure high-quality software delivery for the Cofense Command Center platform. The role involves collaboration with various teams to capture customer feedback, lead requirements gathering, and participate in Scrum meetings.
Cyber SecurityEmailEnterprise SoftwareSecuritySoftware
Responsibilities
Work with Sales, Sales Engineering, Professional Services, and Technical Operations Center (TOC) staff to ensure that voice of the customer on both feature enhancements and support issues are captured and prioritized
Assist TOC, Sales Engineering, and Professional Services as needed on escalated customer support issues not able to be resolved at the TOC level
Working with Product Management on roadmap prioritization to allow for optimal development staff utilization
Leads requirements gathering efforts on the epics as needed – consulting with Product Management, Engineering, System Operations and other stakeholders
Documents story details based on the epic’s requirements, writes acceptance criteria, and reviews with development staff
Actively participate in all Scrum meetings, including daily standups, retrospectives, and demos
Leads backlog grooming to decompose/estimate stories, answer questions from Engineering, clarifies requirements, etc
Collaborate with UX team to create mockups
Document the new feature for implementations and release notes
Demonstrate latest iteration to customers (pre-release) and gathers feedback
Comfortable in presenting regularly to Stakeholders across the company
Leads or participates in creating training materials for staff
Responsible for both scheduled and ad-hoc training of staff as needed
Trains and mentors more junior Technical Product owners
Other duties as assigned
Qualification
Required
Strong knowledge of software design, coding principles, and familiarity with versatile implementation options
Strong communication skills and proven ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner
Proven ability in customer conflict de-escalation
Exhibit good knowledge of Microsoft Office (Word, Excel, PowerPoint) and other applications
Inbuilt ability to multi-task, working on more than one issue simultaneously
Able to carry out tasks with little or no supervision
Proven ability in handling numerous tasks of varying and sometime conflicting priorities and requires someone who has a strong sense of ownership and can manage time and tasks with limited direction
At least two years or more experience working in an SDLC environment
2+ years of experience as Product Owner in Agile environment or other equivalent work experience
Demonstrated experience writing user stories or software requirement specifications
Proven experience in and willing to learn more about hosting platforms such as AWS/Azure/etc. and container technologies
Proven experience in and willing to learn more about client-server best practices and architecture, scripting languages (Python, PowerShell, etc.) and other languages (PHP, Ruby, Java, etc.)
Preferred
Bachelor's degree in Computer Science or related IT field preferred
Certified Scrum Product Owner (CSPO) certification is preferred
Company
COFENSE
Cofense provides phishing threat management and remediation solutions to the world's leading brands and organizations.
201-500 employees
H1B Sponsorship
COFENSE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$58MKey Investors
Blue Torch CapitalBlackRock Private Equity PartnersPaladin Capital Group
2021-02-02Debt Financing
2019-08-30Private Equity
2018-02-26Acquired
Recent News
Best Endpoint Protection Security (EPP) Tools, Software, Solutions & Vendors
2025-12-13
2025-12-09
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