Northwestern University · 4 hours ago
Technical Support Specialist
Evanston, IL
Part-time
Onsite
Entry Level
$27.06/hr - $38/hr
2+ years expNorthwestern University’s Department of Linguistics is seeking a Technical Support Specialist to coordinate research facilities and support researchers in experiment implementation and data collection. The role involves managing equipment, conducting training, and ensuring the smooth operation of technical resources for research activities.
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Responsibilities
Serve as the technical expert within the Linguistics research labs, establish and optimize protocols, and coordinate multiple complex experiments
Collaborate with researchers to assist in designing procedures for data collection and analysis, and recommend alternatives to improve processes, validity, and/or accuracy
Maintain and manage recording equipment, sound isolation booths, eye-tracking equipment, and other equipment
Provide programming support and, if needed, develop web-based experiments for researchers
Advise researchers on best practices, programming, and data management
Manage crowd-sourcing pipelines, including participant information and expenses
Develop protocols and assist with Institutional Review Board (IRB) applications
Performs other duties as assigned
Qualification
Required
Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience
2 years IT, CS user support or other relevant experience required
Excellent working knowledge of NoSQL, Firebase, SQL/MySQL/Postgres
Familiarity with Microsoft Exchange, Lync, Office, SharePoint, plus GlobusOnline
Experience with the following languages and platforms: Mac OS X, Linux, Windows; CSS, HTML 5, JavaScript, Vue.js, Node.js, PHP, PL/SQL, Python
Comfort with Service-oriented Architecture design
Preferred
Master's degree in Audio/Music Technology or Electrical Engineering and Computer Science plus 1 year experience in audio-related web design, programming and archiving
Familiarity with higher-education/lab-based research
Understands basic audio and video recording principles in the context of lab-based recording sessions; Able to troubleshoot and resolve sound-related technical issues
Experience with eye-tracking and related methodologies
Familiarity with specialized speech and language software including Praat, ELAN, Montreal Corpus Tools, PsychoPy and crowdsourcing platforms (e.g., Prolific, Pavlovia)
Benefits
Meaningful, competitive, high-quality health care plans
Retirement benefits
Tuition discounts
Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities
Flexible work arrangements
Programs to help you locate and pay for quality, affordable childcare and senior/adult care
Employee career development
Tools and resources for developing professional potential or continuing formal education
Company
Northwestern University
Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics.
5001-10000 employees
H1B Sponsorship
Northwestern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (325)
2024 (308)
2023 (280)
2022 (282)
2021 (184)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$98.02MKey Investors
National Peanut BoardAdvanced Research Projects Agency for HealthGRAMMY Museum
2024-10-30Grant
2024-10-04Grant· $34M
2023-11-28Grant· $0.02M
Leadership Team
Diego Klabjan
Professor
Henry Bienen
Interim President
Recent News
2026-01-25
Digital Journal
2026-01-23
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