Field Service Engineer - DUV jobs in United States
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ASML · 1 day ago

Field Service Engineer - DUV

ASML is a leading company in the semiconductor industry, and they are seeking a Field Service Engineer to join their Customer Support organization. In this role, you will be responsible for the installation, repair, and maintenance of ASML systems at customer sites, while ensuring optimal performance and providing training to customers.

CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
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Growth Opportunities
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Responsibilities

Ensure a Safe environment at any time while performing any service action
Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Analyze applicability, accuracy and adherence to design specifications
Evaluate and diagnose problems and make appropriate repairs
Expediently escalate issues to supporting resources when necessary
Work with co-workers, customer & field support in isolating and solving problems
Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems
Train customers in use and routine maintenance of equipment
Answer customer questions and assist customers in a professional manner
Act as a resource for users on routine malfunctions
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis
Provide appropriate support and assistance to less experienced ASML personnel as necessary

Qualification

ASML systems maintenanceData analysis toolsTechnical troubleshootingMechanical aptitudeSafety ProceduresProfessional communicationCustomer focusAttention to detailTeam collaboration

Required

Bachelor's degree in a technical field or the equivalent combination of education, skills and experience will be considered
An associates or technical degree with at least 2 years of technical experience will be accepted
2 + years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
Knowledge of Safety Procedures
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer

Preferred

3 + years of experience in the installation, qualification, repair and maintenance of ASML systems at customer sites
3 + years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
An advanced degree (MS) with internship(s) experience will also be accepted

Company

ASML is a manufacturer of chip-making equipment.

Funding

Current Stage
Public Company
Total Funding
$526.46M
2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO

Leadership Team

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Christophe Fouquet
President and Chief Executive Officer
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Marco Pieters
Chief Technology Officer
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Company data provided by crunchbase