Room & Board · 1 hour ago
Business Analyst (HR & Marketing)
Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. They are seeking a Business Analyst (HR & Marketing) to collaborate closely with HR, Marketing, and business leaders to enhance efficiency and elevate the staff-member experience through technology solutions.
FurnitureHome DecorRetail
Responsibilities
Serve as the primary liaison between HR, Marketing, and IT to plan, coordinate, and deliver small‑ to medium‑sized initiatives
Support and maintain key third‑party applications (UKG Pro, iCIMS, Cylindo, MediaBeacon), ensuring accuracy, reliability, and an excellent user experience
Evaluate vendor roadmaps and industry trends to anticipate needs and advocate for enhancements aligned with long‑term strategies
Drive continuous improvement using Agile practices, VOC insights, and data‑informed recommendations
Lead all phases of the application lifecycle—requirements, design, configuration, testing, deployment, and training
Develop and execute test plans to validate solution quality and functional fit
Document business processes, workflows, system configurations, and SOPs to support clarity and operational consistency
Maintain and communicate a prioritized roadmap of HR and Marketing technology initiatives, balancing strategic goals with day‑to‑day demands
Lead projects end‑to‑end, including scope definition, planning, timelines, budgeting, risk management, communication, and training
Facilitate cross‑functional workshops to clarify objectives, align stakeholders, and support decision‑making
Build and manage vendor relationships by setting expectations, monitoring SLAs, and staying ahead of upcoming enhancements
Partner across IT and business teams to manage dependencies, coordinate schedules, and ensure successful, timely delivery
Research, track, and resolve production incidents, ensuring prompt and thorough follow‑through
Qualification
Required
4-6 years of business analysis experience (or related field), with exposure to business process modeling, mapping, and continuous‑improvement practices
1–3 years of project or portfolio management experience, including the ability to manage concurrent initiatives, coordinate timelines, and drive work forward independently
Strong analytical, organizational, and problem‑solving skills, with consistent attention to detail
Excellent communication, facilitation, and presentation skills, with the ability to align diverse stakeholders and build trusted relationships across business and technical teams
Curiosity, adaptability, and a demonstrated willingness to learn new technologies and stay current on emerging trends
Proficiency with Microsoft Office and common project/product management tools, with the ability to provide proof of identity and legal authorization to work in the United States upon hire
Ability to provide proof of identity and legal work authorization upon hire
Preferred
Experience supporting HR Information Systems (UKG Pro, iCIMS preferred) with a strong understanding of the employee lifecycle and the impact of system changes on the user experience
Familiarity with Agile methodologies and related tools such as Jira and Confluence
Benefits
Three weeks of paid vacation
A generous 401(k) match
Profit-sharing
Benefits that cover you from head to toe – physically, emotionally, and financially.
Company
Room & Board
As a 100% employee-owned company, people inspire everything we do.
Funding
Current Stage
Late StageLeadership Team
Recent News
San Diego Union-Tribune
2025-10-17
Minneapolis / St. Paul Business Journal
2025-03-25
2025-01-08
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