Circle · 3 hours ago
AI Platform Engineer, Applied AI
Circle is building the world’s leading all-in-one platform for online communities, and they are seeking an AI Platform Engineer to help establish the foundation for their AI systems. This role focuses on production AI systems, building infrastructure to measure and improve AI performance, and involves significant ownership in shaping the approach to AI solutions.
AppsCommunitiesContentContent Creators
Responsibilities
Build evaluation infrastructure to measure AI system speed and accuracy — both offline (during development) and online (in production)
Create observability tooling and dashboards that surface quality metrics week-over-week
Diagnose quality gaps. When accuracy drops, trace whether it's retrieval, ranking, prompting, or something else causing the issue
Experiment with different models and agent configurations, using data to guide decisions
Prototype and validate improvements to our RAG pipeline — chunking strategies, retrieval methods, re-ranking approaches
Analyze how our customers are using our AI features to help us identify improvements or new areas for development
Work closely with other engineers to give them confidence that their changes improve quality
Help us stay up-to-date with the cutting-edge AI research, techniques, and tools
Qualification
Required
Experience building and evaluating AI systems in production — including RAG pipelines, search / retrieval systems, LLM-powered applications, and both offline and LLM-based evaluation frameworks
Strong proficiency in Python for prototyping and experimentation
Openness to learning Ruby on Rails — our production system is built in Rails, and you'll need to integrate with and instrument the existing codebase
Comfortable building infrastructure and tooling (eval pipelines, dashboards, data processing)
Deep understanding of RAG architecture: chunking strategies, embeddings, retrieval, re-ranking, context management
Strong experimentation mindset — you're comfortable designing and running A/B tests, measuring results, and iterating quickly to discover what works and what doesn't
Strong data analysis skills — you can interpret results, identify patterns, and communicate findings clearly
A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team
Comfortable in a fast-paced environment with a certain level of ambiguity, especially when learning and picking up new technologies when projects require it
Strong alignment with our values, find our values on our career page if you haven't read up on them yet
You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5
Preferred
Experience with evaluation frameworks (Braintrust, LangSmith, or similar)
Benefits
Fully remote: work from anywhere in the world!
Autonomy and trust to do your job: we care about outcomes over everything else.
Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years.
Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*
Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*
Parental leave for parents expanding their family, or just starting one.
Home office stipend to help you get up and running.
Learning & development stipend to help you level up your professional skills.
Annual bonus potential for roles that don't already receive variable income or commission.
Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.
Company
Circle
Circle is a community platform that brings together the creators' discussions, memberships, and content.
Funding
Current Stage
Growth StageTotal Funding
$30.4MKey Investors
Tiger Global ManagementNotation Capital
2024-03-12Series B
2021-11-15Series A· $24.9M
2021-06-01Series A
Recent News
2024-10-30
2023-10-09
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