NEOGOV · 1 day ago
TERM Government Assistance Eligibility Specialist I, Grade 17
8818 Georgia Ave Silver Spring MD 20910 USA
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $94K/yr
0+ years expMontgomery County is a diverse community seeking a TERM Government Assistance Eligibility Specialist I to join the Department of Health and Human Services. This role involves determining eligibility for various assistance programs and providing support to residents in need of health services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Interviewing, processing, and completing Intake applications, redeterminations, and Maryland Benefits Review (MBRs) forms for all public benefit programs, and completing all actions necessary to continue or terminate benefits in accordance with federal and state regulations
Completing case management functions for all assigned cases. This would include screening walk-in customers, obtaining and verifying information necessary to determine eligibility, such as income, rent, household composition, utilities, and citizenship
Making referrals to other agencies when appropriate, facilitates customers' efforts to access information, and partners with other public and private service providers
Performing other job-related duties as assigned
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree
None
Preferred
Experience assisting consumers with eligibility, enrollment, or renewals for Medicaid, MCHP, or Qualified Health Plans (QHP) through the Maryland Health Connection or another health insurance marketplace
Professional experience providing customer service or case management support to diverse populations in a human services or health coverage setting
Experience in troubleshooting system issues or resolving consumer inquiries related to online eligibility and enrollment platforms
Possess bilingual proficiency and the ability to communicate effectively in both written and verbal formats
Benefits
Leave Benefits
Retirement Benefits
Tuition Assistance & Student Loan Forgiveness
Free Mass Transit Benefit
Reduced Child and Health Care Costs
Employee Wellbeing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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