Taylor Power Systems · 1 day ago
Inside Sales/Parts Coordinator
SSI-Mobile - Mobile, AL 36619
Full-time
Onsite
New Grad, Entry LevelTaylor Sudden Service provides distribution of genuine Taylor OEM parts and forklift service for equipment designed by Taylor Machine Works, Inc. The Inside Sales/Parts Coordinator is responsible for preparing customer quotations, filing quotes, making follow-up calls, and ensuring compliance with customer service contracts.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Prepare customer quotations to company standards. Clearly states pricing and services to be performed on all quotes
Files all quotes and sales in an orderly manner to allow for quick reference when customers make inquiries or when follow-up calls are needed to determine the status of a quote with a customer
Makes follow up calls daily to inquire about pending quotes
Submits sales reports to the General Service Manager for review and reports all quotes and sales activity for each month
After a sale is finalized, submit the quote and all pertinent details of the sale to the Service Department to assure accurate work scheduling and involvement
Reviews and processes customer service contracts to ensure compliance with the terms and conditions of larger customers and corporations
Provides company information, company history, safety data, job references, certificates of insurance and other requirements of service and PM work contracts
Establishes bid pricing, parts pricing, travel pricing and other charges to ensure that bids are complete and competitive
Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from. e Research Analyst at headquarters office
Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards
All other duties as assigned
Qualification
Required
Excellent verbal and written communication skills
Computer skills to use Excel, Word, and Email
Skilled in typing, spelling, punctuation, sentence structure, etc
Ability to read and interpret detailed written bid specifications
Ability to make phone contact with customers and prospects at all levels of a business
Must work well with others and possess good people skills. Will be working closely with multiple departments such as Sales, Service, Rental, Parts, and Manufacturing
Telephone Skills required
Must be in physical condition as job requires lifting, stooping, and bending
Operate equipment such as forklift
Must have a valid driver's license and good safe driving record to be insured by the company auto insurance policy
High School Graduate or GED Equivalent
Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel
Preferred
Previous experience in a customer service-oriented role preferred
Benefits
Medical/Prescription
Dental
Vision
Vacation
10 Holidays
401K
Life Insurance
Company
Taylor Power Systems
Taylor Power Systems is a manufacturer of diesel, natural gas and LP generators.
Founded in 1986
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase