1-800 Contacts · 1 day ago
The Framery Fulfillment Associate - Part Time
Salt Lake City, UT
Full-time, Part-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrSeekWell is the parent company of 1-800 Contacts, The Framery, and Hello Eyes, aiming to make vision care more accessible. The Fulfillment Associate will manage inventory, pack/ship orders, and process returns for The Framery brand, ensuring efficient operations and customer satisfaction.
Consumer GoodsE-CommerceEyewearRetail
Responsibilities
Ensure that all complete jobs are shipped quickly, accurately, and beautifully
Maintain acceptable levels of orders shipped per hour
Upgrade shipping method on necessary orders in order to meet SLAs
Partner with our talented Lab team to rush jobs, locate missing jobs, and improve processes to ship multiple frame orders more quickly
Have excellent knowledge of all software programs and ability to troubleshoot system/printer issues
Process customer returns and refunds fully in a timely manner
Clean and inspect return inventory and accurate add to return location
Maintain acceptable levels of return orders per hour/person
Systematically receive in and physically put away purchase orders that range in size from 5 units to 10,000 units in a timely matter
Participate in weekly and/or monthly inventory and consumable counts
Maintain accuracy when picking, replenishing, and counting inventory
Clean and Restock stations with supplies
Assemble boxes to prep for shipping volumes
Communicate to customers or the customer service team any foreseeable delays to an order or partial shipment alerts
Maintain a clean and friendly environment
Qualification
Required
A strong sense of ownership and accountability
A can-do anything, positive attitude
Able to thrive with constant change and new processes
Must be able to work smart and efficiently while alone and unsupervised
Must maintain a high level external and internal customer satisfaction
Must be detailed oriented
Must be able to multi-task
Able to interact and communicate effectively with all departments
Proven record of exceeding individual and company goals
Must be able to decisively solve problems when they happen
Preferred
Humble, hungry, and smart
Resourceful
Self-motivated
Collaborative
Benefits
Deep discounts on lenses, glasses, and other services
Amazing vision coverage
401(k) match
Exposure and training to other roles in the company
Tuition Reimbursement
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities
Company
1-800 Contacts
1-800 Contacts is a retailer of contact lenses and is dedicated to making it easier for consumers to purchase contact lenses.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-09-23Acquired
Leadership Team
Phil Bienert
President
Recent News
TechBuzz News
2025-05-09
2024-04-11
Company data provided by crunchbase