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Seacoast Bank · 3 hours ago

Debit Card / EFT Payments Team Lead

Ocala, Florida, United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

Seacoast Bank is seeking a Debit Card / EFT Payments Team Lead to support the Debit Card / EFT Payments Manager in ensuring the smooth operation of the Bank’s Debit Card systems. This role involves managing operations, monitoring fraud trends, and providing direction and training to the team, while maintaining compliance with regulatory standards.

BankingFinancial ServicesLending

H1B Sponsor Likely

Responsibilities

Assist in managing the day-to-day operations of the Bank’s Debit Card services

Support the knowledge base of card processing systems, including dispute resolution and regulatory compliance

Help monitor fraud trends and work with the team to develop solutions to prevent fraudulent activities

Provides direction, coaching, training, and on-going development opportunities for the Debit Card / EFT team

Participate in the analysis of fraud risks and contribute to strategic recommendations to reduce financial losses

Aid in the cash management process and ensure terminal balancing is accurate

Assist in the reconciliation of daily transactions across the bank’s networks and surcharge systems

Contribute to the development and implementation of loss prevention strategies and identify areas for improvement

Support collaboration with Compliance, Risk Management, and Community Banking to manage card fraud and security risks

Help monitor performance against SLAs and ensure system uptime

Contribute to the creation and enforcement of policies and procedures

Remain vigilant of fraud trends, collaborating with internal teams and external partners for effective resolution

Knowledge of other payment platforms like Zelle, RTP, and BillPay is advantageous

Provide high priority to customer satisfaction

Assess and coach associates while providing constructive feedback to increase overall effectiveness and ensure accountability

Adheres to Seacoast Bank’s code of conduct

Qualification

Card processing knowledgeFraud monitoringRegulatory complianceBanking experienceAnalytical skillsCustomer satisfactionCoaching skillsPC proficiencyLoss prevention strategiesPayment platforms knowledgeTeam collaborationAttention to detail

Required

3+ years Banking experience; or a combination of education and experience

PC proficient, including MS Word and MS Excel

Strong analytical skills and attention to detail

Ability to work collaboratively within a team environment

Commitment to maintaining compliance and operational standards

Preferred

Seacoast Bank experience a plus

Prior experience in card services and fraud detection helpful

Knowledge of other payment platforms like Zelle, RTP, and BillPay is advantageous

Company

Seacoast Bank

Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees.

Founded in 1926

Stuart, Florida, USA

1001-5000 employees

https://www.seacoastbank.com

H1B Sponsorship

Seacoast Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (4)

2021 (3)

Funding

Current Stage

Public Company

Total Funding

$9.19M

2014-12-31Post Ipo Equity· $9.19M

1984-02-03IPO

Leadership Team

Juliette P. Kleffel

Executive Vice President, Chief Operating Officer

Recent News

GlobeNewswire

Seacoast Bank and Quavo Partner to Enhance Dispute Operations and Reduce Fraud Losses

2025-12-09

Yahoo Finance

Seacoast Banking Corporation of Florida Third Quarter 2024 Earnings: EPS Beats Expectations

2024-12-28

GlobeNewswire

Seacoast Banking Corporation of Florida Announces Renewal of Share Repurchase Program

2024-12-28

Company data provided by crunchbase