Tom Wood Automotive · 3 hours ago
Customer Service Representative
Fishers, IN, 46038, US
Full-time
Onsite
New Grad, Entry LevelTom Wood Aviation is searching for a part-time Customer Service Representative to be the first point of contact for clients. In this role, you will ensure that customers receive the highest level of support and satisfaction through effective communication and problem resolution.
Automotive
Responsibilities
Provide excellent customer service in all customer contact situations, ensuring a positive experience for every client
Assist customers with inquiries, service requests, and reservations, maintaining clear and professional communication at all times
Resolve any issues with professionalism and efficiency
Collaborate effectively with teammates to deliver top-notch customer service that fosters long-term customer loyalty and contributes to increased profitability
Coordinate with colleagues for accounting and invoicing
Aviation knowledge is extremely helpful but not mandatory
Qualification
Required
Strong attention to detail in processing orders, invoicing, and maintaining accurate records
Experience providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
Effective communicator who understands the importance of listening and being empathetic
Willingness to learn new skills and ability to adjust to changes quickly
Solid computer and multi-tasking skills
Ability to work collaboratively in a team-oriented environment to achieve common goals
MUST HAVE-Valid driver's license with clean driving record
Preferred
Aviation knowledge is extremely helpful but not mandatory
Benefits
Training
Service Awards
Career Advancement
Wisely & DailyPay
Company
Tom Wood Automotive
Tom Wood Automotive is a car dealership specializing in Audi, Ford, Honda, and Jaguar cars in Indianapolis, IN.
Founded in 1967
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Trisha Ripperger
Chief Marketing Officer
Company data provided by crunchbase