Mayo Clinic Healthcare London · 12 hours ago
Systems Engineer - IS-Mod
Rochester, MN, United States
Full-time
Onsite
Mid Level
$87K/yr - $121K/yr
3+ years expMayo Clinic is a top-ranked healthcare provider known for its commitment to patient care and employee development. They are seeking an IT Systems Engineer to maintain and support complex systems software and hardware across multiple sites, ensuring optimal performance and capacity management.
Hospital & Health Care
No H1B
Responsibilities
Under general supervision and guidance, the IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites
The IT Systems Engineer will actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity
He/she may interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance
The IT Systems Engineer will also be expected to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic; produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership
Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones
It is important that the individual develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously
Qualification
Required
A Bachelor's degree and training/experience in IT technology; OR an Associate degree plus 3 years of demonstrated technical experience
A high school diploma and 5 years of demonstrated IT technical experience at a large, complex organization like Mayo may be considered in lieu of the degree
Preferred
Experience supporting enterprise data center environments
Hands-on experience with data center operations, including rack/stack, structured cabling (copper and fiber), labeling standards, power management, and hardware lifecycle management
Strong working knowledge of data center networking, including: VLANs, trunk LACP, and redundant network paths, Layer 1–3 troubleshooting, Familiarity with Cisco, Arista, Juniper, or comparable enterprise switching platforms
Understanding of data center network architectures, such as top-of-rack and leaf–spine designs
Familiarity with enterprise storage technologies, including SAN/NAS architectures (Fiber Channel, iSCSI, NFS) and large-scale data environments
Experience participating in 24x7 on call rotation, incident response, root cause analysis (RCA), and post-incident documentation
Demonstrated ability to work within formal change management processes, maintenance windows, and outage coordination procedures
Strong documentation skills, including creation of architecture diagrams, build standards, inventories, and operational procedures
Awareness of physical and logical security controls in data center environments and experience supporting regulated or compliance-driven organizations
Ability to collaborate effectively with Facilities, Supply chain, Network Engineering, Storage, Security, and vendor teams
Position will be located at or near Rochester or Minneapolis/St. Paul metropolitan area
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic Healthcare London
Located in the Harley Street District in London, Mayo Clinic Healthcare offers an array of services, including Executive Health Assessments, GP Services, Outpatient Cardiology, Cardio-thoracic, Respiratory, Neurology and Neurosurgery, Colorectal, Gastroenterology, General Internal Medicine, Orthopaedic, Rheumatology and Endocrinology specialist consultations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase