VMC Soft Technologies, Inc · 13 hours ago
Senior ServiceNow Technical Consultant
United States
Full-time
Remote
Senior LevelVMC Soft Technologies, Inc is seeking a Senior ServiceNow Technical Consultant to lead the design and implementation of ServiceNow solutions. The role involves collaborating with stakeholders, overseeing customization, and providing technical leadership to ensure effective ServiceNow implementations.
Business DevelopmentInformation TechnologyProduct ManagementSoftware
Hiring Manager
Sheethal Goud Bandi
Responsibilities
Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including - ITSM, ITOM- CMDB, Service Mapping, CSDM, and other ServiceNow applications
Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features
ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow
ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integration : Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems
Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP•
App Engine : Expertise in Custom module implementations
Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting
Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
CTAs/ ServiceNow Certified Candidates Preferred
Qualification
Required
Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including - ITSM, ITOM- CMDB, Service Mapping, CSDM, and other ServiceNow applications
Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features
ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow
ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integration : Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems
Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
App Engine : Expertise in Custom module implementations
Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting
Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
Preferred
CTAs/ ServiceNow Certified Candidates Preferred
Company
VMC Soft Technologies, Inc
A fast-growing full-service company, VMC Soft Technologies offers IT Services, Product Development Solutions,Training and US IT Recruitement/ RPO/ IT Staffing, Business Process Outsourcing solutions to mid and large-sized organizations.
Founded in 2016
51-200 employees
H1B Sponsorship
VMC Soft Technologies, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (29)
2023 (45)
2022 (33)
2021 (16)
2020 (17)
Funding
Current Stage
Growth StageCompany data provided by crunchbase