ServiceNow · 4 hours ago
Senior Program Manager, Strategic Revenue Engagements
525 Okeechobee Blvd, West Palm Beach, Florida, United States
Full-time
Hybrid
Senior Level
$146K/yr - $256K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The Senior Program Manager, Strategic Revenue Engagements plays a critical operational role in enabling revenue growth through strategic spend intelligence and partnership leverage, focusing on analyzing partnership investments and managing operational execution.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Work closely with BU leaders to understand buy signals, renewal patterns, and identify emerging demand for products and services. Serve as a trusted advisor in translating partnership dynamics into growth opportunities
Conduct proactive analysis to identify and prioritize 360 deal opportunities, providing Regional 360 Leads with actionable insights on spend patterns, deal dynamics, and historical performance across both buy-side and sell-side transactions
Design, implement, and refine scalable processes and decision matrices that enable proactive deal discovery and future growth
Ensure all deal requirements, documentation, and compliance steps are completed once opportunities are committed by Regional 360 Leads. Coordinate cross-functional requirements across legal, finance, procurement, and operations. Track deal progression and ensure seamless execution from commitment through close
Partner with BU owners to establish post-deal tracking mechanisms, monitor deal health, and identify early warning signals. Conduct post-deal reviews to capture lessons learned and drive continuous improvement of qualification and execution processes
Leverage spend data, CRM analytics, and market intelligence to generate insights that inform strategic decisions. Create regular reporting on pipeline health, deal progression, and program effectiveness that drives accountability and transparency
Qualification
Required
7-10 years of experience in Business strategy, Program management, Deal Desk or GTM strategy within enterprise environments (ideally SaaS or technology)
Understanding of both buy-side and sell-side dynamics of enterprise relationships
Demonstrated ability to influence and align cross-functional stakeholders
Proven track record in designing and implementing frameworks and processes for scalable growth
Strong analytical, programmatic, organizational, and communication skills
Collaborative, proactive, and outcome-focused mindset
Preferred
Familiarity with ServiceNow solutions and ecosystem
Experience in post-deal tracking, account health monitoring, and deal success metrics
Ability to leverage data-driven insights for decision-making and growth acceleration
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase